Problems installing ZCS connector for Outlook

[phingers]

I get this same error message.

Running Windows 7. Trying to re-install connector, remove it, or anything, and I get this error.

Tried all the items in this forum, none worked.

Any thoughts or ideas?

[fsiegel]

Please post an msiexec log file

[centrex]

I get the same issue when trying to update ZCO.

Log attached.

[fsiegel]

centrex -- do you have custom forms, or something?

[centrex]

Originally Posted by fsiegel

centrex -- do you have custom forms, or something?

No there are no custom forms that I know of. How can I check to be sure ?

That user also uses ZCB and I notice that the Facebook for Blackberry client as well as Blackberry Messenger 5.0 can add or populate obscure fields in the user's address book which also appear in Outlook.

For example if a user account that is connected via ZCB has BB Messenger 5.0, they can link a Blackberry Messenger IM contact to a Blackberry Contact. This populates a field for the user's "PIN" in the BB Contact list, which then syncs back to Outlook and appears in the Outlook contact under "Miscellaneous Fields" or "All Contact Fields" in "User Field1".

Could that be relevant ?

[fsiegel]

I suppose it's possible, but I'm not sure. I'm wondering if it could be either:

1) Windows 7. Some of the people in this thread were running that. Is Centrex running Windows 7? 64-bit

2) Is it just one user? What is different about that user's machine? Is there some weird virus checking stuff on there?