I have a user who's Outlook 2010 hangs when trying to launch. I tried enabling logging using ZCOLogCtl.exe but it doesn't create any log files. I gave the user a completely new workstation and the same problem occurred.
Also, when I go to the user's Control Panel --> Mail --> Account Settings, it gives an error: RunDLL: An exception occured while trying to run "C:\Windows\system32\shell32.dll, Control_RunDLL "C:\PROGRA~1\MICROS~2\Office14\MLFCFG32.CPL,@0 "
The user connects using their account and mounts several shared folders & contacts from a different account. I can get it working again by removing all of the shared folders. After re-sharing the folders (a real pain because there are may folders, subfolders and subfolders of the subfolders and Zimbra can't automatically share the subfolders, bah!), then it goes back to normal and works....for a week or two and then I have to fix it yet again. What do I need to do to get this working reliably? Thanks!
Zimbra NE 6.0.8 64-bit
Windows XP SP3 32-bit