Zimbra

ryan.norman · #1 (**permalink**) 07-27-2010, 05:31 AM

One of my users had 5 e-mails that were composed offline send once he connected to the net.

He then got 5 separate (but the same) returns with the following message:

Note: File Upload Fault. Please contact your system administrator regarding maximum message and attachment sizes.

Error Text: <html><head><title>Connection Failed</title></head><body><h1>Connection Failed</h1>
No HTTP response receive.</body></html>

Then, his Outbox was empty and it seems like the e-mail completely vanished. Any ideas? He was on Windows XP Pro and using Outlook 2003.

Thanks!

phoenix · #2 (**permalink**) 07-27-2010, 06:09 AM

Please update your forum profile with the output of the following command (do not post it in this thread):

Code:

zmcontrol -v

Quote:

Originally Posted by ryan.norman

Note: File Upload Fault. Please contact your system administrator regarding maximum message and attachment sizes.

What is the answer to that question and what size were the email attachments they were sending? Is this actually using the Zimbra Connector for Outlook?

ryan.norman · #3 (**permalink**) 07-27-2010, 08:26 AM

Done. Sorry for not doing that sooner.

phoenix · #4 (**permalink**) 07-27-2010, 08:29 AM

Quote:

Originally Posted by ryan.norman

Done. Sorry for not doing that sooner.

That's OK and the answers to my other questions are what?

ewilen · #5 (**permalink**) 07-28-2010, 10:25 AM

Looks like you have run into Bug 44425 - Outgoing message size limit exceeded > Message lost without a trace

ryan.norman · #6 (**permalink**) 07-29-2010, 05:20 AM

Yes he was using Zimbra Connector though I'll have to wait to see what version as he will be out of the office for a time. I do know that it is a fairly new version of 5.something.

The e-mail attachments were relatively small about 42 k.

ryan.norman · #7 (**permalink**) 07-30-2010, 05:15 AM

Is ZimbraOlkConnector-5.0.24_GA_3342_5.0.3387.24 available for download yet? I see it was scheduled for 7/8 but I can't seem to find it.

ewilen · #8 (**permalink**) 07-30-2010, 07:21 AM

Connectors are generally released with the associated ZCS. Check pm.zimbra.com for progress on 5.0.24, or just go to the support portal and click the link for the network edition downloads page. If that version hasn't been released yet, or if you want the connector but don't want to upgrade ZCS, you should talk to support.

sae65 · #9 (**permalink**) 07-30-2010, 10:18 AM

5.0.24 patch has been released. Its announcment and link are up in the "announcement" forums category.

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