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Thread: ZCO - deleted email and server failure notice

  1. #1
    stich86 is offline Special Member
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    Default ZCO - deleted email and server failure notice

    ok.. after the duplication of mail on BB, this time this connector has done another disaster..

    Our CFO is back from holiday, open Outlook and get about 100 of "Server Failure Notice" with error_report.xml that report this:

    a6425d6f-1fe1-41cd-b261-6322539abaa70_720c1d68073e18fbfe4ed4c1aa33d47962b1 b05f_69643d33363a61363432356436662d316665312d34316 3642d623236312d3633323235333961626161373b6578703d3 1333a313238303332373336393930303b747970653d363a7a6 96d6272613bsoap:Sendercannot modify immutable object: 7548
    mail.IMMUTABLE_OBJECTcom.zimbra.cs.mailbox.MailSer viceException: cannot modify immutable object: 7548
    ExceptionId:btpool0-8623://XXXXX/service/soap/SaveDraftRequest:1280155376806:1c92860cdb5dda70
    Code:mail.IMMUTABLE_OBJECT ArgitemId, IID, "7548") at com.zimbra.cs.mailbox.MailServiceException.IMMUTAB LE_OBJECT(MailServiceException.java:379) at com.zimbra.cs.mailbox.Mailbox.saveDraft(Mailbox.ja va:4759) at com.zimbra.cs.service.mail.SaveDraft.handle(SaveDr aft.java:116) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:420) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:274) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:291) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:212) at javax.servlet.http.HttpServlet.service(HttpServlet .java:727) at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:181) at javax.servlet.http.HttpServlet.service(HttpServlet .java:820) at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157) at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81) at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:155) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216) at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:418) at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543) at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:939) at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:755) at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:212) at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405) at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:409) at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451) 7548
    after all of this message, all todays mail are deleted and put on trash (why?!?!)..

    seems that this problem it's related to Draft, but How it's possibile that can create this HUGE mistake? ZCS 5.0 was very stable.. this 6.0 it's a disater (external account draft doesn't work, external account name doesn't show right)

    ZCO connector is the lastest of 6.0.7

  2. #2
    fsiegel is offline Zimbra Employee
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    Default

    Could it have something to do with your Drafts autosave setting in Outlook? What is that set at?

  3. #3
    stich86 is offline Special Member
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    still have this issue..
    can you tell me what type of information you need?

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by stich86 View Post
    still have this issue..
    can you tell me what type of information you need?
    What about starting with the answer to the question on the 'autosave setting' in the post above yours?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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