Confused

[qazwsx]

So I need a bit of guidance and the docs aren't helping.

We have ZCS4RC1 installed and working. I downloaded the Outlook Connector, and after restarting Outlook and filling out the Zimbra info, my Exchange profile was gone and Zimbra was the only email account.

I then added my Exchange profile back in, but somehow all my inbox got moved from Exchange to Zimbra (since Zimbra was the default account?). I got this worked out and Exchange set back to my default account (albeit with all the mesage times now incorrectly having today's date).

My questions is - after I add Zimbra manually back into Outlook, I don't see Zimbra's Inbox or Calendar. I only see Emailed Contacts, Journal, Notes, Outbox, Sync Issues, Tasks, Trash, and any additional folders I create.

How can I get the Zimbra Inbox and Calendar to now appear in Outlook ?

Thanks !

[sam]

how many outlook profiles do you have and what are their names?

control panel->mail->show profiles

[qazwsx]

Just two profiles. One named "Outlook" and another named "Zimbra".

Originally Posted by sam

how many outlook profiles do you have and what are their names?

control panel->mail->show profiles

[sam]

the outlook profile is your profile with your exchange service
the zimbra profile is your profile with your zimbra service

you can tell outlook to prompt you to select a profile when it starts up

control panel -> mail -> show profiles -> 'prompt for a profile to be used'

it sounds like your 'Zimbra' profile has been reconfigured in such a way that its pretty much useless, but your 'outlook' profile should be fine.

Delete the zimbra profile and create a new one to get things up and running