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Thread: Confused

  1. #1
    qazwsx Guest

    Default Confused

    So I need a bit of guidance and the docs aren't helping.

    We have ZCS4RC1 installed and working. I downloaded the Outlook Connector, and after restarting Outlook and filling out the Zimbra info, my Exchange profile was gone and Zimbra was the only email account.

    I then added my Exchange profile back in, but somehow all my inbox got moved from Exchange to Zimbra (since Zimbra was the default account?). I got this worked out and Exchange set back to my default account (albeit with all the mesage times now incorrectly having today's date).

    My questions is - after I add Zimbra manually back into Outlook, I don't see Zimbra's Inbox or Calendar. I only see Emailed Contacts, Journal, Notes, Outbox, Sync Issues, Tasks, Trash, and any additional folders I create.

    How can I get the Zimbra Inbox and Calendar to now appear in Outlook ?

    Thanks !

  2. #2
    sam
    sam is offline Zimbra Employee
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    how many outlook profiles do you have and what are their names?

    control panel->mail->show profiles
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

  3. #3
    qazwsx Guest

    Default

    Just two profiles. One named "Outlook" and another named "Zimbra".


    Quote Originally Posted by sam
    how many outlook profiles do you have and what are their names?

    control panel->mail->show profiles
    Last edited by qazwsx; 08-25-2006 at 02:55 PM.

  4. #4
    sam
    sam is offline Zimbra Employee
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    the outlook profile is your profile with your exchange service
    the zimbra profile is your profile with your zimbra service

    you can tell outlook to prompt you to select a profile when it starts up

    control panel -> mail -> show profiles -> 'prompt for a profile to be used'

    it sounds like your 'Zimbra' profile has been reconfigured in such a way that its pretty much useless, but your 'outlook' profile should be fine.

    Delete the zimbra profile and create a new one to get things up and running
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

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