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Thread: outlook 2010 only syncs initialy

  1. #1
    friedmar is offline Loyal Member
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    Question outlook 2010 only syncs initialy

    Hi,

    I am testing the outlook connector with 2010 and 6.0.7.

    Everything works fine except syncronization after the initial sync.

    Any idea?

  2. #2
    friedmar is offline Loyal Member
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    Default

    Ringringring??????????????????????????????

  3. #3
    fsiegel is offline Zimbra Employee
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    Enable ZCO logging (just logging and http, not verbose), and do a sync. Then send the log file.

  4. #4
    friedmar is offline Loyal Member
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    Tried to send zco-20100730T125112.803-SearchProtocolHost.exe-892.log

  5. #5
    fsiegel is offline Zimbra Employee
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    Actually, I don't want the Search Protocol Host one, just the Outlook one. It would have OUTLOOK.EXE in the name. Did you use Send Log to Zimbra? That can be a hassle. If it's not too big (and you don't have privacy concerns), can you post it here? Otherwise, you can send it in a private message.

  6. #6
    friedmar is offline Loyal Member
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    Sorry,

    tried to send it. But it is to big (>3M). Could you give me an mail address? or ftp ftp upload?

    Thx

  7. #7
    fsoares is offline Intermediate Member
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    Default The same issue

    I'm with the same problem here. People are working under Windows 7 and Outlook 2007. Messages are synced only when we start Outlook.

  8. #8
    friedmar is offline Loyal Member
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    Glad that I am not the only one.

  9. #9
    cs4ksu is offline New Member
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    Default Same thing

    Is there any progress on this?

  10. #10
    fsiegel is offline Zimbra Employee
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    I looked at friedmar's logs, and he had a problem with the .idm file. You would have to enable ZCO logging to see what's going on.

    One thing to try (if it's not too much of a pain) is just to create a new Outlook profile, initial sync, and then delta sync and see if it works.

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