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Thread: ZCO Profile Problem

  1. #1
    akertis is offline Active Member
    Join Date
    Jul 2008
    Rep Power

    Default ZCO Profile Problem

    Does everyone else seem to have to re-create profiles fairly often ? It seems every month or so there is someone's outlook connector that stops working and I delete the profile and create a new one. It re-syncs up and everything is fine for awhile. Does anyone else have to do this? Is this an outlook problem or zimbra problem?

  2. #2
    burnmage is offline Intermediate Member
    Join Date
    Nov 2007
    Austin, TX
    Rep Power


    We're having this problem after upgrading from 5.x to 6.0.7, when we go to upgrade the client connectors, maybe 15% of them totally bork out and their outlook profile needs recreated/resynced. There is no error message, outlook just crashes. One of our techs was getting a log file from the connector that I was hoping would shed some light on the problem

  3. #3
    fsiegel is offline Zimbra Employee
    Join Date
    Sep 2006
    Rep Power


    If there is an Outlook crash, there should be a .dmp file in %TEMP%\zco-cores. Post that and I can have a look.

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