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Oh, yeah, I keep forgetting to mention: the boss uses a Mac (10.6.2 currently, not sure what it was when the problem surfaced, but no earlier than 10.5.8), with iCal and CalDAV configured through Zimbra iSync preference panel.
And another note: sometimes, immediately after launching Outlook, the first event I double-click on does open. Upon closing the event and trying to reopen it, I get the error.
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