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Thread: ZCO stops syncing, restart outlook, syncs once then not again. repeat.

  1. #11
    mertz is offline Senior Member
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    Quote Originally Posted by mertz View Post
    Hello,

    as mentioned in http://www.zimbra.com/forums/zimbra-...tml#post177235 I deleted .imd files in the outlook directory.

    This forces a re-index of all emails and after that outlook seems to sync again.

    christophe
    One of my users get again the same pb. It happens after she get windows update (exactly what happens to her previously). This time, she did not get back to a previous system restauration; she deleted again the .imd files, and did this did not work this time; outlook sync only once after launching it.

    My guess is there is a incompatibility with some outlook (or windows) update.

    What can I do for her?

    christophe

  2. #12
    fsiegel is offline Zimbra Employee
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    Do you know what was in the windows update? I don't know if I've ever heard of a windows update that caused this kind of problem. You can check in add-remove programs, with "Show updates" checked to see what this update did.

  3. #13
    joelshas is offline Member
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    Default Sync problems

    I am having the exact same issue. Currently I am running connector version 6.0.5797.4 with Release 6.0.4_GA_2038.RHEL5_20091214172206 CentOS5 NETWORK edition.

    How do I go about getting the latest connector?

  4. #14
    fsiegel is offline Zimbra Employee
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    We are releasing 6.0.7 this week. Newer connectors should be on our download page, or maybe the support portal. You should contact your Zimbra rep.

  5. #15
    joelshas is offline Member
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    Thank you for the reply. I will contact my rep tomorrow morning.

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