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Old 04-06-2010, 03:11 PM
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Posts: 3
Default After Zimbra Connector 6.0.5 install, Blackberry Desktop Sync Fails

Installed ZimbraOlkConnector-6.0.5_GA_2213_6.0.5846.5.msi last week between Outlook 7 and Zimbra 5 (hosted).
Server upgraded to Zimbra 6 shortly after.

Now have the same issue on two PCs running Windows XP Pro:

Blackberry Desktop 5 generates message "no available message stores", at device synchronization attempt. Attempts to reconfigure BB Desktop to re-link to Zimbra profiles gives same error.

Uninstall and reinstall of connector did not help
Clean uninstall and reinstall of Blackberry Desktop software did not help.

Since the Blackberry Desktop sync was working right before the Outlook Connector change, and no other software changes have been made on the PC, it seems like a likely conflict.

Blackberries were not synchronized between installation of the 6.0.5 Connector and change in the server software to Zimbra 6.

We have multiple users using this same setup who need their information on the road - some systems I have not been able to address yet. We want to do device-to-Outlook sync, not full Zimbra-BES-Blackberry sync. We don't want the messages synchronized to the Blackberries in the same directory configuration as the server.

Thanks for any help you can provide
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Old 04-06-2010, 03:38 PM
Zimbra Employee
 
Posts: 1,327
Default

Bug 42277 -- fixed in 6.0.6
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Old 04-07-2010, 08:33 AM
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Posts: 3
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Thank you fsiegel

Any idea when 6.0.6 GA will be available?

Seems my provider is waiting for the GA install version of 6.0.6.
(and my employees are waiting to be able to take information they need on the road with them, without a stack of printouts)
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Old 04-07-2010, 09:05 AM
Zimbra Employee
 
Posts: 1,327
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I believe 6.0.6 will be released tomorrow.
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Old 04-19-2010, 01:27 PM
Active Member
 
Posts: 27
Default

6.06 has also problems with Blackberry Desktop 5.01
But when i did a downgrade to Blackberry desktop 4.6 , the problems are solved ( at first sight )
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  #6 (permalink)  
Old 04-30-2010, 04:51 AM
Zimbra Consultant & Moderator
 
Posts: 20,319
Default

Please update your forum profile with the output of the following (do not post it in this thread):

Code:
zmcontrol -v
Quote:
Originally Posted by marten View Post
6.06 has also problems with Blackberry Desktop 5.01
But when i did a downgrade to Blackberry desktop 4.6 , the problems are solved ( at first sight )
I assume you filed a bug report or a support case for this? If not, how about some further details of the exact problem?
__________________
Regards


Bill
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  #7 (permalink)  
Old 07-29-2010, 02:51 PM
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6.0.6 seems to work fine for us. Thanks fsiegal for your help.
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