Not syncing mail between folders

[matttux]

I am using Outlook 2007, windows XP and connector 5.0.20. Calander, mail, address book are syncing ok but when i move an email from one folder into another it will not work.

I have attached logs below. Would anybody have any idea what it could be. Thanks for any help.

[fsiegel]

This is the log file from Instant Search (SearchProtocolHost). I would need to see the ZCO log file.

[matttux]

I'm sorry,

logs attached below. Thanks again for the help

[fsiegel]

The server is resetting the connection at 09-03-2010 12:55:10.969 after writing about 1 M. Not quite sure why -- you should look at a mailbox.log for that time.

Also, stay away from ZCO 5.0.20 and 5.0.21. Go to 5.0.22.

[matttux]

I tried 5.0.22. Also our server was upgraded to Zimbra 6.0.5 so i tried that connector with no luck. I have attached more logs, it doesn't seem to be resetting the connection after 1mb anymore.

Many thnaks for the help.

[matttux]

I exported the .pst file and imported it onto outlook on a seperate machine. I did a sync with a new mail account i setup on Zimbra and i get the exact same problem. The mail box is about 6Gb so i did a loy of syncing before getting to the problem.


Could it be some email is corrupt or something? Would it show up in the logs?

[fsiegel]

It could be a bad email, but the latest logs don't really show anything, except an inability to shut down correctly. A bad email would show up in the logs. If the email is on Outlook, it would show up where we would stop after processing a certain change record. If it's on the server, it would show up in the download.

If you can get a ZCO log where this happens, please send it. I assume this shows up when you are syncing from Outlook to the server?