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Thread: [SOLVED] Unable to load lsmssp.dll

  1. #1
    artiho is offline Junior Member
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    Default [SOLVED] Unable to load lsmssp.dll

    Hello

    Environment:
    Office 2007
    ZCO 5.0.19

    When I try to run Outlook I received message "MAPI was unable to load lsmssp.dll..."

    I try to remove Outlook, ZCO, install again.

    I try this howto:
    Zimbra Reference (Technical)

    And I cant run Outlook with zimbra

    Any idea?

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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  3. #3
    artiho is offline Junior Member
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    Default

    I saw this post. I tried and unfortunately it does not help: (

  4. #4
    fsiegel is offline Zimbra Employee
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    Something in your installation is messed up.

    I would first try to run FIXMAPI. It's probably in \windows\system32.

  5. #5
    artiho is offline Junior Member
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    I ran fixmapi.exe. I have progress. Now when I open Outlook I can configure Zimbra server.

    But when I configured all settings I received mapi32.dll may be corrupted.

    After run fixmpai I try to remove ZCO, reinstall Office and install all components again but I still receive this error

    Any idea?

  6. #6
    fsiegel is offline Zimbra Employee
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    Did you ever have Groupwise installed? That can cause issues. If so, see:

    [SOLVED] Outlook 2007 Crashes After Installing the Connector

    See particularly the comment from Eric1081 at 04-02-2009, 09:15 AM

  7. #7
    artiho is offline Junior Member
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    No, I neer had installed Groupwise. I uninstalled MS Messenger too.

    Ehhh..... Now when I want to install Zimbra I received "Outlook is not installed on your System":/

    I tried to reinstall Office/repair Office and now when I want to install Zimbra I still receive this error:/, Of corz I have Office:/

  8. #8
    artiho is offline Junior Member
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    I found solution. I created new windows profile(account) and on this profile I configured Outlook + Zimbra and everything is fine. Maybe problem is in corrupted user registry(HKCU). I moved my profile (all files from %systemdir%\documents and settings\ account dir name to new one and now I have the same configuration on new account.

  9. #9
    MileHighEDGe is offline Starter Member
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    Default lsmssp.dll OL 2010 64-bit

    I had a horrible time working on this as well and so far what is working currently is to make sure and run the CMD as ADMINISTRATOR then in the command prompt run both:

    C:\Windows\system32>:\windows\system32\regsvr32.ex e "C:\Program Files\Common Files\System\MSMAPI\1033\LSMSSP32.dll"

    C:\Windows\system32>:\windows\system32\regsvr32.ex e "C:\Program Files\Common Files\System\MSMAPI\1033\LSMSSP.dll"

    Before that I do the common 1. 2. 3. from here
    Then before I create a MAIL account in OL I delete any other/current profile, edit my new accounts actual DATA-FILE by adding my own and NOT using the default created. Once I open OL and go through the prompts for sever name, password, etc... So far so good.

    Oh and BTW I disable/uncheck synch signature as I get an error in trying to do so.

    ZIMBRA 6.0.6??? ZOC 7.1.4.6???

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