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  #1 (permalink)  
Old 02-18-2010, 02:19 PM
Junior Member
 
Posts: 5
Default [SOLVED] Unable to load lsmssp.dll

Hello

Environment:
Office 2007
ZCO 5.0.19

When I try to run Outlook I received message "MAPI was unable to load lsmssp.dll..."

I try to remove Outlook, ZCO, install again.

I try this howto:
Zimbra Reference (Technical)

And I cant run Outlook with zimbra

Any idea?
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  #2 (permalink)  
Old 02-18-2010, 11:07 PM
Zimbra Consultant & Moderator
 
Posts: 20,319
Default

Try this: Outlook 07 can not send and shows LSMSSP.DLL error
__________________
Regards


Bill
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  #3 (permalink)  
Old 02-18-2010, 11:25 PM
Junior Member
 
Posts: 5
Default

I saw this post. I tried and unfortunately it does not help: (
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  #4 (permalink)  
Old 02-19-2010, 09:23 AM
Zimbra Employee
 
Posts: 1,327
Default

Something in your installation is messed up.

I would first try to run FIXMAPI. It's probably in \windows\system32.
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  #5 (permalink)  
Old 02-19-2010, 01:37 PM
Junior Member
 
Posts: 5
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I ran fixmapi.exe. I have progress. Now when I open Outlook I can configure Zimbra server.

But when I configured all settings I received mapi32.dll may be corrupted.

After run fixmpai I try to remove ZCO, reinstall Office and install all components again but I still receive this error

Any idea?
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  #6 (permalink)  
Old 02-19-2010, 01:42 PM
Zimbra Employee
 
Posts: 1,327
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Did you ever have Groupwise installed? That can cause issues. If so, see:

[SOLVED] Outlook 2007 Crashes After Installing the Connector

See particularly the comment from Eric1081 at 04-02-2009, 09:15 AM
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  #7 (permalink)  
Old 02-21-2010, 06:05 AM
Junior Member
 
Posts: 5
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No, I neer had installed Groupwise. I uninstalled MS Messenger too.

Ehhh..... Now when I want to install Zimbra I received "Outlook is not installed on your System":/

I tried to reinstall Office/repair Office and now when I want to install Zimbra I still receive this error:/, Of corz I have Office:/
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  #8 (permalink)  
Old 02-27-2010, 11:19 AM
Junior Member
 
Posts: 5
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I found solution. I created new windows profile(account) and on this profile I configured Outlook + Zimbra and everything is fine. Maybe problem is in corrupted user registry(HKCU). I moved my profile (all files from %systemdir%\documents and settings\ account dir name to new one and now I have the same configuration on new account.
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  #9 (permalink)  
Old 05-02-2012, 01:55 PM
Starter Member
 
Posts: 1
Default lsmssp.dll OL 2010 64-bit

I had a horrible time working on this as well and so far what is working currently is to make sure and run the CMD as ADMINISTRATOR then in the command prompt run both:

C:\Windows\system32>:\windows\system32\regsvr32.ex e "C:\Program Files\Common Files\System\MSMAPI\1033\LSMSSP32.dll"

C:\Windows\system32>:\windows\system32\regsvr32.ex e "C:\Program Files\Common Files\System\MSMAPI\1033\LSMSSP.dll"

Before that I do the common 1. 2. 3. from here
Then before I create a MAIL account in OL I delete any other/current profile, edit my new accounts actual DATA-FILE by adding my own and NOT using the default created. Once I open OL and go through the prompts for sever name, password, etc... So far so good.

Oh and BTW I disable/uncheck synch signature as I get an error in trying to do so.

ZIMBRA 6.0.6??? ZOC 7.1.4.6???
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