Outlook crashes every time I start

[somuchandran]

Just editing my post and adding files from the zcores folder.....

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I have problems every single time I start Outlook.

Outlook version: Outlook 2007
Zimbra client - 6.0.5797.4
Zimbra Server - 6.0.4_GA_2038

I have to start it umpteen number of times before it has pity on me and stays put. If I restart my computer, then I have go through the whole routine again. It is frustrating to say the least.

I have tried installing various client versions starting from 5.0.9 to get around the problem but to no avail.

I even renamed MSMAPI32.dll and got a false promise when it started without a problem the first time. But I shutdown Outlook and restarted it again to make sure the fix worked but alas! It was indeed a false promise!

I am attaching some screenshots and the Zimbra log files that were created when I enabled logging. Please resolve this asap as I am responsible for implementing this in my company and there are others who are having the same problems.

Thanks and regards,
Somu

[fsiegel]

What Outlook addins to you have enabled?

[somuchandran]

Thanks for your response.

I have the following add-ins -

1. Able2Extract (PDF to document converter)
2. CodeTwo Public Folders (Public Folders for Outlook for non-exchange environment)

3. COM Add-in for Microsoft Office Outlook Connector
4. eyecall - Packet8 VOIP softphone
5. GotoMeeting Outlook COM Add-in
6. Microsoft Office Sharepoint Server Colleague Import Add-in
7. Microsoft Office Outlook Mobile Service
8. Microsoft VBA For Outlook Add-in
9. Windows Search Email indexer
10. Zimbra Sharing Add-in
11. Zimbra Shutdown Add-in
12. ZixMail Outlook

Hope this helps.

Thanks,
Somu

[fsiegel]

I'm leery of a few of these:

Able2Extract
CodeTwo Public Folders
ZixMail Outlook

I think to test, you should disable these one by one and see if your issues go away. If that doesn't work, I would disable the others one by one -- except ours, of course -- :-) and see if that solves your problem.

If disabling one of these does solve the problem, let me know. We can add it to the "bad addins" registry key so you would be notified.