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Thread: [SOLVED] Getting mail to outlook

  1. #1
    berber is offline Intermediate Member
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    Default [SOLVED] Getting mail to outlook

    Hi

    I'm working with Zimbra and outlook 2007 with the connector.
    The only way for me to get new mail is to exit outlook and reopen it.
    Clicking on "send/recieve" mail doesnot work.

    any ideas?

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by berber View Post
    I'm working with Zimbra and outlook 2007 with the connector.
    The only way for me to get new mail is to exit outlook and reopen it.
    Clicking on "send/recieve" mail doesnot work.
    You haven't given much information for anyone to help you. How about starting with the axact Zimbra version & release plus the Outlook connector version. Please update your forum profile with the output of the following (do not post the output in this thread):

    Code:
    zmcontrol -v
    Have you actually connected to your Zimbra server with a zimbra profile in Outlook? Have you installed the Connector correctly? Have a look at these articles:

    ZCS Connector for Outlook Install Process - Zimbra :: Wiki
    Repairing ZCS Connector for Outlook - Zimbra :: Wiki
    Outlook Troubleshooting Options - Zimbra :: Wiki

    If it's all installed correctly then try the Troubleshooting options and attach a log file to this thread.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    berber is offline Intermediate Member
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    I have updated my profile as suggested.
    The outlook connector version is :

    Client : 6.0.5797.4
    Server : 6.0.4_GA_2038

  4. #4
    mrjohnsen is offline Senior Member
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    I have noticed this problem with 6.0.4 connector on two different users now.
    Zimbra connector send and receive is just looping and do not receive new emails. Have to close outlook and open it again to make it work again.

  5. #5
    berber is offline Intermediate Member
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    Quote Originally Posted by mrjohnsen View Post
    I have noticed this problem with 6.0.4 connector on two different users now.
    Zimbra connector send and receive is just looping and do not receive new emails. Have to close outlook and open it again to make it work again.
    Exactly! This is what i get too

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Well, posting a 'me too' doesn't really help any troubleshooting efforts. How about the questions in my post above and following the articles I mentioned?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    berber is offline Intermediate Member
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    Creating a new profile is not a solution and i don't really want to setup from scratch what i setup till now in outlook.

    If i delete the zdb files than everything i have now is lost (tried to rename them).

    Tried repairing the msi install and now outlook doesn't download mail at all. Not even when i close and open it.

  8. #8
    berber is offline Intermediate Member
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    Creating a new profile solved the problem.
    We are using Zimbra for less than a week (several acocunt for testing) and I'm wondering what will happen when hundreds of employees start using it and we will need to create new profiles for them all the time.

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