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  #1 (permalink)  
Old 11-18-2009, 05:21 AM
Project Contributor
 
Posts: 52
Default Mapi32.dll is corrupt or the wrong version

After installation of Outlook Connector Zimbra 6.0.1 Outlook 2007 crash.

log and dmp files attached!
Attached Files
File Type: log zco-20091118T125002.056-OUTLOOK.EXE-3628.log (62.0 KB, 6 views)
File Type: zip crash-20091118125004.zip (61.4 KB, 3 views)
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Old 11-18-2009, 11:15 AM
Zimbra Employee
 
Posts: 1,318
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Your zip file for the .dmp is corrupt. Please send another version. Also, your log file says you are using ZCO 6.0.3. How did you get that?
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Old 11-19-2009, 02:18 AM
Junior Member
 
Posts: 7
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kindly see also logs I have attached. I think they have similar problem.
Attached Files
File Type: zip temp.zip (232.8 KB, 4 views)
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Old 11-20-2009, 02:33 AM
Project Contributor
 
Posts: 52
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Hello you must renam crash-20091118125004.zip into crash-20091118125004.dmp after download! (Sorry)

ZCO 6.0.3 - downlod from support.zimbra.com, but same problem with ZCO 6.0.1
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  #5 (permalink)  
Old 11-20-2009, 11:06 AM
Zimbra Employee
 
Posts: 1,318
Default

Looks like something is messed up with our mapping -- you're trying to delete a folder with an id that is MAPI_E_NOT_FOUND. You can try a couple of things:

1) Delete the .idm file that corresponds to your profile
2) Just create a brand new profile and initial sync

If this doesn't work, I'll need more info about how you upgraded, how the profiles were created, etc.

Also, 6.0.1 is old -- you can try 6.0.2. I know there were some problems related to 6.0.2 installation as well, but there is a workaround. 6.0.4 will solve all this, I believe.
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