Sent folder with persona/avatar in ZCO

[Klug]

Hi all.

I made some searches in the forum and bugzilla but might have missed it.

We're doing some "send as" tests with persona/avatar.

Test case :
. user1 is a director, user2 is his secretary 8)
. user1 shares inbox and sent with user2 (manager rights)
. user2 creates a persona/avatar in ZCO using user1 email/name
. user2 sends a mail to user3 (anyone else)

Problem : the mail sent by user2, when using the persona/avatar pointing to user1, does not copy the sent mail to the sent folder of user2.

Is this normal (by design) and we're not using it the right way (user2 should copy manually the mail to user1's sent folder)?
Or is it a bug?

If we use the "send of behalf" (instead of persona/avatar) feature, the mail correctly goes in user1's sent folder (but the reply-to field points to user2 and this is not what we want, so we can't use this feature).

[xm25]

hi,

I have the same problem, nobody have a solution?

Thanks!!!

[fsiegel]

Have you tried the exact same scenario, but using the Zimbra web client instead of Outlook? What is the behavior there?

[xm25]

thanks for your help. But it's the same thnig with zimbra webmail.

[fsiegel]

Then it's undoubtedly by design, and has nothing to do with Outlook. You probably want to move this to the server forum.

[cedric.galletti]

Hi,

I have created a bug 44371 for this.
( Cf PrintScreen )





Thanks.
Regards.