Outlook Send/Receive sync fail notice.

[TeeRoyAL]

Hello,

I have a French Canadian user that when her Zimbra Account tries to Sync with Outlook, we receive an error message in the send / receive box. It seams to happen after her main in-box is synced. I included the ZCO log for review.
Let me know if you need anymore information from me.
Thanks again

Client - Windows 2007, Outlook 2007
Client - ZimbraOlkConnector-5.0.18_GA_3009_5.0.3064.18.msi

Server - 5.0.18

Objet : Local Failure Notice
Importance : Haute

Local Failures were detected. No action is required.
This e-mail was generated for technical support purposes.

Sync Type: Initial Sync

Sync Token (before request): 60234

Sync Token (most current): 60234

Store: Zimbra - xxUserNamexx

Computer Name: xxUserNamexx

Version: 5.0.3064.18

Error IDs:
id (9438) type(appointment)

[fsiegel]

Somehow, the server is sending some bad data to ZCO for the appointment whose id is 9438. [The log file had an HTTP 12152 error which indicates this. ]

You can find out which appointment that is in a browser by doing (replace yourserver and yourport):

http://yourserver:yourport/service/c...=9438&fmt=sync

Maybe get rid of that appointment. Before you do, you should do a Show Original on it in the Web client and post it here to see if I can repro.

[TeeRoyAL]

Many thanks for looking into this fsiegel, After I find the bugger Ill post the original for you.

Have yourself a good weekend.

TL

[y@w]

Thanks fsiegel, looks like we had a lack of communication internally. That is exactly the same event that was wreaking havoc in this thread and eventually to support case # 00044477. We had to replace the blob for the event due to an incorrectly parsed character. Should I bring it up with support again?

[fsiegel]

Up to you, I guess