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Thread: [SOLVED] ZCO 5.0.18 Category icon disappears when Send/Receive

  1. #1
    ja98 is offline Intermediate Member
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    Default [SOLVED] ZCO 5.0.18 Category icon disappears when Send/Receive

    Hi,

    After upgrading to ZCS 5.0.18 and installing ZCO 5.0.18...

    In Outlook a category can be selected for a mail message, but the category's icon disappears after Send/Receive.

    To demonstrate:

    - In Outlook mail view, right-click Categories column for a mail message and select a category.
    - The selected category's icon appears in the Categories column.
    - Press Send/receive (or wait for automatic Send/Receive) and the icon disappears.

    I have confirmed this behavior occurs with ZCO 5.0.18. It does not occur with ZCO 5.0.16.

    I have attached ZCO logs.

    Thanks for any help.
    Attached Files Attached Files

  2. #2
    fsiegel is offline Zimbra Employee
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    See:
    Enhancements for 5.0.X
    New Features for 5.0.18

    In the 5.0.18 release notes

    The reason is that local Outlook rules now run automatically. Outlook 2007 has a default rule called Clear categories on Email. Disable that rule (or if possible, delete it entirely).

    Unfortunately, it probably synced to the server, and your categories may be gone -- you may have to re-categorize.

    So far there is no good way to disable this rule programmatically, although I may have to look into this more.

    That's why we put it in the release notes.

  3. #3
    ja98 is offline Intermediate Member
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    Ah, so sorry. I missed that. My fault.

  4. #4
    fsiegel is offline Zimbra Employee
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    I will still try to deal with this and a subsequent release or patch. People shouldn't have to rely on the release notes.

  5. #5
    snissen is offline Intermediate Member
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    Since this is not a simple registry setting, I assume a programmer would have to use the Outlook API to turn this rule off (or delete it). It would be very helpful if a Zimbra developer (like those who work on the ZCS Connector for Outlook) could post a VBscript that disables or deletes this rule. Sande

  6. #6
    snissen is offline Intermediate Member
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    For example, I can't vouch for this code, but I found it at:
    http://doodlescripts.com/News/article/sid=9.html

    Use the code below to disable and enable rules. This could be useful during migrations. This should work for Outlook 2003 & Outlook 2007
    ================================================== ===================
    'rules.vbs… On Error Resume Next

    Set objOutlook = CreateObject("Outlook.Application")
    Set colRules = objOutlook.Session.DefaultStore.GetRules

    For Each oRule In colRules
    oRule.Enabled = False
    Next

    colRules.Save

    For Each oRule In colRules
    oRule.Enabled = True
    Next

    colRules.Save

  7. #7
    Rich Graves is offline Outstanding Member
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    For new installs, outlook.exe /cleanrules dumps all rules. That's probably safe for old installs, too, because it's unlikely that any rules that people attempted to define pre-5.0.18 ever actually worked.

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