[SOLVED] ZCO 5.0.18 Category icon disappears when Send/Receive

[ja98]

Hi,

After upgrading to ZCS 5.0.18 and installing ZCO 5.0.18...

In Outlook a category can be selected for a mail message, but the category's icon disappears after Send/Receive.

To demonstrate:

- In Outlook mail view, right-click Categories column for a mail message and select a category.
- The selected category's icon appears in the Categories column.
- Press Send/receive (or wait for automatic Send/Receive) and the icon disappears.

I have confirmed this behavior occurs with ZCO 5.0.18. It does not occur with ZCO 5.0.16.

I have attached ZCO logs.

Thanks for any help.

[fsiegel]

See:
Enhancements for 5.0.X
New Features for 5.0.18

In the 5.0.18 release notes

The reason is that local Outlook rules now run automatically. Outlook 2007 has a default rule called Clear categories on Email. Disable that rule (or if possible, delete it entirely).

Unfortunately, it probably synced to the server, and your categories may be gone -- you may have to re-categorize.

So far there is no good way to disable this rule programmatically, although I may have to look into this more.

That's why we put it in the release notes.

[ja98]

Ah, so sorry. I missed that. My fault.

[fsiegel]

I will still try to deal with this and a subsequent release or patch. People shouldn't have to rely on the release notes.

[snissen]

Since this is not a simple registry setting, I assume a programmer would have to use the Outlook API to turn this rule off (or delete it). It would be very helpful if a Zimbra developer (like those who work on the ZCS Connector for Outlook) could post a VBscript that disables or deletes this rule. Sande

[snissen]

For example, I can't vouch for this code, but I found it at:
http://doodlescripts.com/News/article/sid=9.html

Use the code below to disable and enable rules. This could be useful during migrations. This should work for Outlook 2003 & Outlook 2007
================================================== ===================
'rules.vbs… On Error Resume Next

Set objOutlook = CreateObject("Outlook.Application")
Set colRules = objOutlook.Session.DefaultStore.GetRules

For Each oRule In colRules
oRule.Enabled = False
Next

colRules.Save

For Each oRule In colRules
oRule.Enabled = True
Next

colRules.Save

[Rich Graves]

For new installs, outlook.exe /cleanrules dumps all rules. That's probably safe for old installs, too, because it's unlikely that any rules that people attempted to define pre-5.0.18 ever actually worked.