Password Modified Problem - Can't Access Zimbra Mailbox
Our Zimbra Server is set up to host mail for our domain. Our domain's authentication settings integrated with our Active Directory. The active directory is working correctly with a few minor issues:
- Even with the authentication level set to Active Directory, and NOT internal -- I find that I'm still able to logon to select accounts using their OLD internal password. Their active directory password works, as well -- but obviously I need the internal authentication means to be disabled for this domain, and for the AD password to be the only password that works.
- If that user would change their password in Windows, and then re-launch Outlook -- they would not be presented with a dialog box that states their password is wrong. Instead, their inbox loads and just sits there. It synchronizes, but no new items are received -- and outbox items are not sent. Obviously, we would like there to be a dialog box which then asks them to re-enter their password, and asks if Zimbra should remember it.
(Modifying their password in the profile (Control Panel --> Mail) resolves this issue just fine.
Kindly advise. Thank you in advance.