Outlook 2003 crashes after connector is installed
I have an XP Pro machine with Outlook 2003 that crashes when the Outlook connector is installed. Outlook is up to date via officeupdate.microsoft.com.
I have another XP Pro machine that is working fine with the same Zimbra server and Zimbra account.
One clue is that this machine used to have the Novell Groupwise 6.5 client on it. I uninstalled Groupwise before installing Outlook though as the Groupwise client definately has compatibility problems with Outlook. I suppose the Groupwise client might have something to do with my current problem. My other machine that is working properly had Groupwise on it already though and the Zimbra connector works fine on that other machine.
I am running this version of the connector,
Outlook crashes with the following error,
AppName: outlook.exe AppVer: 11.0.8010.0 AppStamp:43d16d53
ModName: lsmscfg32.dll ModVer: 3.0.775.0 ModStamp:43f2ee4e
fDebug: 0 Offset: 00024b2d
Additional MSInfo.exe and debugview.exe for this crash is here,
Thanks for your help,
Newer version of Outlook connector?
Ok, that sounds good. Unfortunately, I don't see a newer version of the Outlook connector in our server's /download directory. I am pretty sure our admininstrator installed the latest Linux version of the server software - within the last month actually.
Where I can I download a newer version of the Outlook connector?
It would be nice if the Outlook connector software was available for download on Zimbra's website.
Still can't get Outlook connector to work, keeps crashing
Ok, I understand there are versioning issues that could make it difficult for me to run a newer version of the Outlook connector with an older version of the server. That makes sense to me. Of course I am not sure anyone really knows that the newer version of the connector would fix my issue.
Aside from my issue, which I could still use help with, it seems like the Trial version of the Network version of Zimbra which is what we are using, does not use the same (most recent) version of code as the the purchased version of Zimbra? I know we are running the latest available trial version.
If latest available trial version of Zimbra is indeed older than the shipping commercial verion this seems likely to cause confusion. Doesn't Zimbra want their potential clients to be evaluating the most recent version of their software?
Full core dump for my Outlook crash
I would like to provide you with a "full core dump" for the crash I am getting. How do I do that? The sticky at the top of this forum is not clear on the procedure for this.
There is pretty extensive detail for my crash issue in my first post at the top of this thread. The crash happens immediately when I try to bring Outlook up with the Zimbra Outlook connector installed.
My office is using the 60 day trial version of the Zimbra server software for Linux. The most recent version of the connector that I can get with that seems to be the 158 release. Does that sound right to you?