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Thread: Outlook Connector and "Local Failure Notice"

  1. #11
    sergous is offline New Member
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    Client version info: office outlook 2007 (12.0.6535.5005) MSO SP2 (12.0.6535.5002)

    File attachment is sync_response.xml, contents:

    <?xml version="1.0"?>
    <soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope"><soap:Header/><soap:Body><SyncResponse xmlns="urn:zimbraMail"><m xmlns="" id="9447" pd="1"/></SyncResponse></soap:Body></soap:Envelope>

  2. #12
    fsiegel is offline Zimbra Employee
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    Thought there might be another attachment, but in any case, you can find out what message id 9447 is and look at it. If you don't need it, you can delete it from the server, and your problems will go away. If you find it on the server, you can do a Show Original on it and send it to me, and maybe I can see why there was a local failure.

    To get the message that has Zimbra id 9447, you can use the content servlet:

    http://<servername>:<port>/service/content/get?id=9447&fmt=sync

    Substitute your servername and port

  3. #13
    sergous is offline New Member
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    Thanx, fsiegel, I'll keep you informed regarding this case progress.

  4. #14
    sergous is offline New Member
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    Hi fsiegel,

    Sending message original in private message.
    After 7 Feb error messages stops to come, it was more then 15 of them.

  5. #15
    asi_g is offline Starter Member
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    Thumbs up Server failure notice (Windows 7, Outlook 2007, latest Zimbra version)

    Hi all,
    I receive many "Server failure notice" emails but emails are received and sent with no problems.
    It is just the annoyance of deleting the notices (automatic trashing doesn't work).
    Before the example, another input which might be important, I am viewing 3 Zimbra mail boxes in my Outlook.
    I do have an attachment to most of the notices. For example (also attached an email which I received before the notice):

    <?xml version="1.0"?>
    -<SyncError>-<Request>-<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope">-<soap:Header>-<context xmlns="urn:zimbra"><userAgent version="6.0.5981.7" name="ZimbraConnectorForOutlook"/><nonotify/><noqualify/><account by="id">68231fab-2e4e-46b8-825b-fa9d5b22ae0f</account><authToken>0_cb2b49b2534140191ae15764c5a03 25d13a9fd6e_69643d33363a37323464646564362d61646132 2d346237392d396664652d3031616661343831633439393b65 78703d31333a313331303032383231343631333b76763d313a 303b747970653d363a7a696d6272613b</authToken><nosession/></context></soap:Header>-<soap:Body>-<SaveDraftRequest xmlns="urn:zimbraMail"><m id="11946" aid="cc153503-fbc2-4517-91fc-ac4d03bb997f:42684928-072d-4741-9770-e8cc5a5940d5"/></SaveDraftRequest></soap:Body></soap:Envelope></Request>-<Response>-<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope">-<soap:Header>-<context xmlns="urn:zimbra"><change token="50134" acct="68231fab-2e4e-46b8-825b-fa9d5b22ae0f"/></context></soap:Header>-<soap:Body>-<soap:Fault>-<soap:Code><soap:Value>soap:Sender</soap:Value></soap:Code>-<soap:Reason><soap:Text>cannot modify immutable object: 11946</soap:Text></soap:Reason>-<soapetail>-<Error xmlns="urn:zimbra"><Code>mail.IMMUTABLE_OBJECT</Code><Trace>com.zimbra.cs.mailbox.MailServiceExcep tion: cannot modify immutable object: 11946 ExceptionId:btpool0-80955://ox.abt.co.il/service/soap/SaveDraftRequest:1310010518911:eb3b43a746305d2a Code:mail.IMMUTABLE_OBJECT ArgitemId, IID, "11946") at com.zimbra.cs.mailbox.MailServiceException.IMMUTAB LE_OBJECT(MailServiceException.java:379) at com.zimbra.cs.mailbox.Mailbox.saveDraft(Mailbox.ja va:4759) at com.zimbra.cs.service.mail.SaveDraft.handle(SaveDr aft.java:116) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:420) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:274) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:291) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:212) at javax.servlet.http.HttpServlet.service(HttpServlet .java:727) at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:181) at javax.servlet.http.HttpServlet.service(HttpServlet .java:820) at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157) at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81) at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:155) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216) at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:418) at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543) at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:939) at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:755) at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:212) at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405) at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:409) at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451) </Trace><a n="itemId" t="IID">11946</a></Error></soapetail></soap:Fault></soap:Body></soap:Envelope></Response></SyncError>

    Thanks to the people taking the time to help with this

  6. #16
    fsiegel is offline Zimbra Employee
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    Any virus checking going on? Sometimes this can happen when a virus checker tries to update a message. They try to add "scanned" flags, etc.

  7. #17
    fsiegel is offline Zimbra Employee
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  8. #18
    tharindumax is offline Starter Member
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    plz help me to short out

    Subject: Local Failure Notice
    Importance: High

    This e-mail was generated for technical support purposes.

    Sync Type: Initial Sync

    Sync Token (before request): 123893

    Sync Token (most current): 123895

    Store: Zimbra - Pat Waddington

    Computer Name: PATW

    ZCO Version: 7.1.0.6315

    Server Version: 7.1.0_GA_3140

    Error IDs:
    id (19552) type(message)

  9. #19
    fsiegel is offline Zimbra Employee
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    The best way would to get the corresponding ZCO log and see if there is more information about that particular message. You can also find out what that message is by using the content servlet. See a post in this forum entitled Synch Error With Outlook Connector. See the second post in that thread -- might help.

  10. #20
    amehta is offline Starter Member
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    I receive the "Local Failure Notice" once per minute.

    Running Zimbra Outlook Connector 7.2.1.520 client on MS Outlook 14.0.6129.5000 (32 bit) part of MS Office Professional Plus 2010

    Zimbra Send/Receive progress shows a
    Name - time stamp Synchronizing Folders: Zimbra - my name
    Progress - Failed


    I have enabled logging through the Zimbra Connector UI and see a 90Mb ZCO log. Whom should I send this via private message?

    Error message in inbox below
    This e-mail was generated for technical support purposes.

    Sync Type: Delta Sync

    Sync Token (before request): 210727

    Sync Token (most current): 210727

    Store: Zimbra - "My Name"

    Computer Name: "My Computer Name"

    ZCO Version: 7.2.1.520

    Server Version: 7.2.0_GA_2681

    Error IDs:
    id (46484) type(appointment)

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