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Old 11-10-2008, 03:50 PM
Junior Member
 
Posts: 8
Default Outlook Connector 5.0.2767.10 does not delete email on shared inbox

I have 2 accounts.
1 Account has sharing enabled (full access)
when the 2nd account deletes an email from the 1st account, it fails

2008-11-10 23:46:20,756 DEBUG [btpool0-1] [name=SHARED_ACCOUNT...;aname=MY_ACCONT...;mid=20;i p=127.0.0.1;ua=ZimbraConnectorForOutlook/5.0.2767.10;] soap - SOAP request:
<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope">
<soap:Header>
<context xmlns="urn:zimbra">
<userAgent name="ZimbraConnectorForOutlook" version="5.0.2767.10"/>
<nonotify/>
<noqualify/>
<account by="id">ddd31fb4-e892-46e3-b5b0-7b901983ae28</account>
<authToken>0_310ad5f98a8d1b86d027b8ee9761366808957 83a_69643d33363a66386438623062312d306566662d343861 302d626635332d6364353530393764653763373b6578703d31 333a313232383935323737353732373b747970653d363a7a69 6d6272613b</authToken>
<nosession/>
</context>
</soap:Header>
<soap:Body>
<MsgActionRequest xmlns="urn:zimbraMail">
<action op="delete" id="9277"/>
</MsgActionRequest>
</soap:Body>
</soap:Envelope>

response is:

com.zimbra.common.service.ServiceException: permission denied: you do not have sufficient permissions
ExceptionId:btpool0-1:1226360780756:3537e03920415636
Code:service.PERM_DENIED
at com.zimbra.common.service.ServiceException.PERM_DE NIED(ServiceException.java:283)
at com.zimbra.cs.mailbox.Conversation.getDeletionInfo (Conversation.java:804)
at com.zimbra.cs.mailbox.MailItem.delete(MailItem.jav a:2360)
at com.zimbra.cs.mailbox.Message.delete(Message.java: 763)
at com.zimbra.cs.mailbox.Mailbox.delete(Mailbox.java: 5639)
at com.zimbra.cs.service.mail.ItemActionHelper.execut eLocal(ItemActionHelper.java:356)
at com.zimbra.cs.service.mail.ItemActionHelper.schedu le(ItemActionHelper.java:318)
at com.zimbra.cs.service.mail.ItemActionHelper.HARD_D ELETE(ItemActionHelper.java:96)

<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope">
<soap:Header>
<context xmlns="urn:zimbra">
<change acct="ddd31fb4-e892-46e3-b5b0-7b901983ae28" token="24829"/>
</context>
</soap:Header>
<soap:Body>
<soap:Fault>
<soap:Code>
<soap:Value>soap:Sender</soap:Value>
</soap:Code>
<soap:Reason>
<soap:Text>permission denied: you do not have sufficient permissions</soap:Text>
</soap:Reason>
<soapetail>
<Error xmlns="urn:zimbra">
<Code>service.PERM_DENIED</Code>
<Trace>btpool0-1:1226360780756:3537e03920415636</Trace>
</Error>
</soapetail>
</soap:Fault>
</soap:Body>
</soap:Envelope>


Both client and server are 5.0.2767.10
server on SLES10
client vista 32bit/outlook 2007

I also notice
<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope">
<soap:Header>
<context xmlns="urn:zimbra">
<userAgent name="ZimbraConnectorForOutlook" version="5.0.2767.10"/>
<nonotify/>
<noqualify/>
<account by="id">ddd31fb4-e892-46e3-b5b0-7b901983ae28</account>
<authToken>0_8bb75e791cdc088bc293e6e755db9c2ba0ad5 498_69643d33363a66386438623062312d306566662d343861 302d626635332d6364353530393764653763373b6578703d31 333a313232383935303231343330383b747970653d363a7a69 6d6272613b</authToken>
<nosession/>
</context>
</soap:Header>
<soap:Body>
<CreateTagRequest xmlns="urn:zimbraMail">
<tag color="0" name="Red Category"/>
</CreateTagRequest>
</soap:Body>
</soap:Envelope>


fails too
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