Forcing a resync

[PBSFM]

Hi guys

I have noticed that outlook goes out of sync with some my clients every now and then and I believe a re-sync would fix the issue.

Is there a way to force a re-sync?

T

[iway]

After migrating to another server, our users must force a resync, too.

Any ideas how that can be done?

[PBSFM]

The best way is to rebuild your client profiles. This is of course a total pain in the arse but there you go.


Heres the steps I take (I use win xp pro sp3 + outlook 2007):

1. go to control panel/mail

2. delete any mail profiles you have there.

3. go to control panel/add remove programs

4. remove zimbra outlook connector

5. restart pc

6. gather settings for client profile ie mail server/user/pass

7. install zimbra outlook connector

8. start outook

9. enter server details

10. let Zimbra resync -- this is an overnight process for me