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Thread: Cannot send e-mails

  1. #1
    jasak is offline Starter Member
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    Question Cannot send e-mails

    I have 2 users that uses Office 2007 at home. I have loaded the latest version of the connector (5.0.2) and was able to get their work e-mail account to sync with our mail server. They are able to receive e-mails with no issues but cannot send out e-mails. I am stumped... all the settings are correct. I have un-installed the connector and tried again to no avail. Any suggestions?

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    alee is offline Former Zimbran
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    Quote Originally Posted by jasak View Post
    I have 2 users that uses Office 2007 at home. I have loaded the latest version of the connector (5.0.2) and was able to get their work e-mail account to sync with our mail server. They are able to receive e-mails with no issues but cannot send out e-mails. I am stumped... all the settings are correct. I have un-installed the connector and tried again to no avail. Any suggestions?
    hard to say w/o logs. can you enable ZCO logging on those machines having problems and then open a support case?

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