Outlook Connector Problem:

[iway]

Some of our users get this problem with the outlook connector on xp/outlook 2003 when sending mails: (connector and server 5.0.7)

Microsoft Visuel C++ Debug Library:

Debug Assertion Failed
Program: ...Office\Office12\OUTLOOK.EXE
File: ...franklin-507/mapi/src/sharingaddin/addin.cpp
Line: 1610

Expression: g_pAddinInstance
...

Any ideas?
The mail gets sent, though...

[fsiegel]

Bug 29825. Try reregistering the sharing addin for now.

[iway]

No success. The regsrv32 thing gives an error. Can not register.

Any other ideas?

This is very annoying!

Thanks

Christian

[fsiegel]

What error? Is it 80070005? Maybe you don't have proper permissions for the registry?

[iway]

The user uses Vista. He just opens the command line and enters the regsrv32 thing.

What should he do?

[fsiegel]

Well -- what error does he get?

[alee]

Well -- what error does he get?

the command they should run is

regsvr32 sharingaddin.dll in the folder where that dll lives.
if the dll isn't there, you'll get an error.

i also believe that you should get some zco logs when you try to do it.

[henry]

Under vista he should use an elevated command prompt.
That is because of UAC feature.
Run cmd.exe as Administrator and run this command there.