Zimbra

sthw · #1 (**permalink**) 06-05-2008, 01:06 PM

I am having problem with Zimbra connector for Outlook 2007. It seems to download emails randomly. There are lots of new emails which I can see on the web client but not from Outlook. Can anyone help? I am using 5.0.6.

EnriqueI · #2 (**permalink**) 06-06-2008, 04:21 PM

Quote:

Originally Posted by sthw

I am having problem with Zimbra connector for Outlook 2007. It seems to download emails randomly. There are lots of new emails which I can see on the web client but not from Outlook. Can anyone help? I am using 5.0.6.

I suggest this thread be merged with:

ZCO stops syncing

sthw:

Bug 27683 - ZCO Stops Receiving email, even if it says it syncs

sthw · #3 (**permalink**) 06-07-2008, 04:48 AM

I have tried create a new local mailbox, however, it still does not have all the emails that I have on web client.

EnriqueI · #4 (**permalink**) 06-08-2008, 02:04 AM

Quote:

Originally Posted by sthw

I have tried create a new local mailbox, however, it still does not have all the emails that I have on web client.

Sounds similar but not identical. If you were to send an email now, would you receive it?

sthw · #5 (**permalink**) 06-10-2008, 03:38 AM

in random, i.e. sometimes I can see it in Outlook, and sometimes the email just stays on web client

EnriqueI · #6 (**permalink**) 06-10-2008, 08:53 AM

Quote:

Originally Posted by sthw

in random, i.e. sometimes I can see it in Outlook, and sometimes the email just stays on web client

Sounds very similar. Does the initial sync grab all email?

sthw · #7 (**permalink**) 06-10-2008, 08:56 AM

Nope, and it is frustrating.

EnriqueI · #8 (**permalink**) 06-10-2008, 08:58 AM

Quote:

Originally Posted by sthw

Nope, and it is frustrating.

Sounds like a different bug then... I had this happen on a PDA... turned out there was an item that was breaking the sync... a malformed email, task, or something like that. I would turn on logging and go through the logs, maybe make a bug ticket and post the logs there, so one of Zimbra's team can go through it.