Page 1 of 2 12 LastLast
Results 1 to 10 of 12

Thread: outlook not receiving new emails

  1. #1
    sthw is offline New Member
    Join Date
    Jun 2008
    Posts
    4
    Rep Power
    7

    Default outlook not receiving new emails

    I am having problem with Zimbra connector for Outlook 2007. It seems to download emails randomly. There are lots of new emails which I can see on the web client but not from Outlook. Can anyone help? I am using 5.0.6.

  2. #2
    EnriqueI is offline Special Member
    Join Date
    Dec 2007
    Location
    California
    Posts
    105
    Rep Power
    7

    Default

    Quote Originally Posted by sthw View Post
    I am having problem with Zimbra connector for Outlook 2007. It seems to download emails randomly. There are lots of new emails which I can see on the web client but not from Outlook. Can anyone help? I am using 5.0.6.
    I suggest this thread be merged with:

    ZCO stops syncing

    sthw:

    Bug 27683 - ZCO Stops Receiving email, even if it says it syncs

  3. #3
    sthw is offline New Member
    Join Date
    Jun 2008
    Posts
    4
    Rep Power
    7

    Default

    I have tried create a new local mailbox, however, it still does not have all the emails that I have on web client.

  4. #4
    EnriqueI is offline Special Member
    Join Date
    Dec 2007
    Location
    California
    Posts
    105
    Rep Power
    7

    Default

    Quote Originally Posted by sthw View Post
    I have tried create a new local mailbox, however, it still does not have all the emails that I have on web client.
    Sounds similar but not identical. If you were to send an email now, would you receive it?

  5. #5
    sthw is offline New Member
    Join Date
    Jun 2008
    Posts
    4
    Rep Power
    7

    Default

    in random, i.e. sometimes I can see it in Outlook, and sometimes the email just stays on web client

  6. #6
    EnriqueI is offline Special Member
    Join Date
    Dec 2007
    Location
    California
    Posts
    105
    Rep Power
    7

    Default

    Quote Originally Posted by sthw View Post
    in random, i.e. sometimes I can see it in Outlook, and sometimes the email just stays on web client
    Sounds very similar. Does the initial sync grab all email?

  7. #7
    sthw is offline New Member
    Join Date
    Jun 2008
    Posts
    4
    Rep Power
    7

    Default

    Nope, and it is frustrating.

  8. #8
    EnriqueI is offline Special Member
    Join Date
    Dec 2007
    Location
    California
    Posts
    105
    Rep Power
    7

    Default

    Quote Originally Posted by sthw View Post
    Nope, and it is frustrating.
    Sounds like a different bug then... I had this happen on a PDA... turned out there was an item that was breaking the sync... a malformed email, task, or something like that. I would turn on logging and go through the logs, maybe make a bug ticket and post the logs there, so one of Zimbra's team can go through it.

  9. #9
    y@w's Avatar
    y@w
    y@w is offline Moderator
    Join Date
    Jan 2008
    Posts
    658
    Rep Power
    8

    Default

    Could it be an antivirus in the way? I've seen Outlook do weird things with certain antivirus plugins.

  10. #10
    EnriqueI is offline Special Member
    Join Date
    Dec 2007
    Location
    California
    Posts
    105
    Rep Power
    7

    Default

    Quote Originally Posted by y@w View Post
    Could it be an antivirus in the way? I've seen Outlook do weird things with certain antivirus plugins.
    It could be. No one else has mentioned antivirus in the bug ticket, however.

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. not all emails show up in outlook
    By reza225 in forum Administrators
    Replies: 2
    Last Post: 05-18-2007, 05:28 AM
  2. outlook connector sending large attachment emails
    By phingers in forum Zimbra Connector for Outlook
    Replies: 2
    Last Post: 02-05-2007, 01:52 PM
  3. Replies: 12
    Last Post: 01-16-2007, 12:46 PM
  4. Can't send emails from Outlook using ZCO
    By vshah in forum Zimbra Connector for Outlook
    Replies: 2
    Last Post: 11-20-2006, 10:02 AM
  5. Not receiving emails
    By koby in forum Installation
    Replies: 2
    Last Post: 08-28-2006, 03:29 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •