Local Failure Notice Email

[MP-NNCSB]

One of my users got the following email this morning. They have been using the connected for a few weeks now it has been working fine. I also have other users as well and they are still working fine. On this one it sent out the below email this morning. They were able to get todays mail but are missing all mail from the week. When I log into Zimbra's admin or the users webmail, the mail is there.

Email:
From: Local Failure Notice [mailto:xxx@xxx.xx]
Sent: None
To: Staff Name
Subject: Local Failure Notice


Local Failures were detected. No action is required.
This e-mail was generated for technical support purposes.

Sync Type: Delta Sync

Sync Token: 38954

Store: Zimbra - Staff Name

Computer Name: DIT1

Version: 5.0.2533.3

Error IDs:
id (25063) type(message)
id (25064) type(message)
id (25080) type(message)
id (25081) type(message)
id (25082) type(message)
id (25083) type(message)
id (25084) type(message)
id (25085) type(message)
id (25086) type(message)
id (25087) type(message)
id (25088) type(message)
id (25089) type(message)
id (25090) type(message)
id (25091) type(message)
id (25092) type(message)
id (25094) type(message)
id (25095) type(message)
id (25096) type(message)
id (25097) type(message)
id (25098) type(message)

what I'm running:
Zimbra Connector: v5.0.2533.3
Zimbra Server: v5.0.4
The user's outlook is 2003.

Any suggestions?

Thanks,
Erich

[stuartt]

One of my users received a similar error today:

-----------------
Subject: Local Failure Notice

Local Failures were detected. No action is required.
This e-mail was generated for technical support purposes.

Sync Type: Delta Sync
Sync Token: 24710
Store: Zimbra - {Users Name}
Computer Name: {Users Computer name}
Version: 5.0.2615.6
Error IDs:
id (16488) type(message)
-----------------------------

It seems that the copy of the email viewed through the Web interface is still intact, but is linked to this error message is outlook, this was proved by relocating the email in the Web client to another folder, the result being that the error message in outlook also shifted to the folder.

Any ideas on how to resink the message with outlook?

Stuart

[thomas wyse]

And here is a third unrelated example:

-----Original Message-----
From: Local Failure Notice [mailto:user.name@domain.com]
Sent: None
To: User Name
Subject: Local Failure Notice

Local Failures were detected. No action is required.
This e-mail was generated for technical support purposes.

Sync Type: Delta Sync

Sync Token: 95512

Store: Zimbra - User Name

Computer Name: USERS-PC

Version: 5.0.2615.6

Error IDs:
id (31469) type(message)

and there was an attachment on the message with the following data:

<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope"><soap:Header><context xmlns="urn:zimbra"><change token="95512"/></context></soap:Header><soap:Body><SyncResponse md="1214241891" token="95512" xmlns="urn:zimbraMail"><m ms="95512" md="1214241837" l="2" id="31469" rev="95512"/></SyncResponse></soap:Body></soap:Envelope>

Full header information for this message is null, triggering me to believe the message was created by either the server or Outlook.

[phoenix]

Originally Posted by thomas wyse

ALocal Failures were detected. No action is required.
This e-mail was generated for technical support purposes.

Has anyone contacted Tech Support about the problem?

[MP-NNCSB]

I have not. We did some recent updates. Let me check if that solved the issues or not.

[hodd]

I know this thread is kind of old, but I had this problem today as well with one of our users, and we figured out that this issue was due to a problem with a shared calendar. When I removed all the shares, and the shared users "Zimbra" mailbox it seemed to fix the Delta Sync issues. Our user was on an Outlook 2003 client if that helps.

[JimBobCook]

Originally Posted by thomas wyse

And here is a third unrelated example:

-----Original Message-----
From: Local Failure Notice [mailto:user.name@domain.com]
Sent: None
To: User Name
Subject: Local Failure Notice

Local Failures were detected. No action is required.
This e-mail was generated for technical support purposes.

Sync Type: Delta Sync

Sync Token: 95512

Store: Zimbra - User Name

Computer Name: USERS-PC

Version: 5.0.2615.6

Error IDs:
id (31469) type(message)

and there was an attachment on the message with the following data:

<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope"><soap:Header><context xmlns="urn:zimbra"><change token="95512"/></context></soap:Header><soap:Body><SyncResponse md="1214241891" token="95512" xmlns="urn:zimbraMail"><m ms="95512" md="1214241837" l="2" id="31469" rev="95512"/></SyncResponse></soap:Body></soap:Envelope>

Full header information for this message is null, triggering me to believe the message was created by either the server or Outlook.

hey, did you have any luck with this problem ive been getting ti with a single user once a week when using distribution lists

Thanks

[rib]

Has anybody found a solution/contacted zimbra support about this?

I have seen similar things around on the fourms, but no real solution/explanation other than something has gone wrong with syncing.


This message is received when changes are made to calender, or appointment reminder pops up.

User receives an email message with:

Local Failures were detected. No action is required.
This e-mail was generated for technical support purposes.

Sync Type: Delta Sync

Store: Zimbra - User Name

Computer Name: NC*****

Version: 5.0.2817.11

This object does not have an ID, it is a newly created item

Error Code: -2147467259
Error Message: Unspecified error


I have attached the logging output for ZCO (the error occured when logging was on)

server is Release 5.0.11_GA_2696.RHEL4_20081117013729 RHEL4 NETWORK edition

using connector 5.0.11 and outlook 2007

I will keep looking into this and will post a solution if I find one.

Thanks in advance

[fsiegel]

The most likely cause of Rib's error is a corrupt installation of Outlook. Here are the relevant lines from the log file:

GITERROR! Could not create an instance of outlook, hr: 0x800706ba
ProcessApptOrTask. Failed to get OOM instance from helper
ProcessApptOrTask. com error thrown processing appointment
ProcessApptOrTask. error info, hr: 80004005
ProcessApptOrTask. error message: Unspecified error
ProcessApptOrTask. Creating local failure message

800806ba is RPC SERVER UNAVAILABLE (remote machine not find). This seems like a DCOM configuration issue, probably due to a bad installation. We use OOM to do calendar conversion, and we can't get an instance of OOM. Therefore, we just throw the E_FAIL error (80040005).

This happens when you are trying to sync an edited appointment from Outlook to the Zimbra server.

I would think you would be seeing discrepancies in these appointments.

Perhaps you should try removing and reinstalling Outlook.