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  #1 (permalink)  
Old 05-15-2008, 11:13 AM
Member
  
Posts: 11
Default File Upload Fault
We are running 5.0.5 GA with the latest Outlook connector on red hat 64

When sending attachments from Outlook 2003 (that is only version we are using) of over 5 MB users get a bounceback

file upload fault. Please contact.....
Error code:413
Error text: 413 null


However with an IMAP or POP client the attachment sends without any problems.

Any ideas ?
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  #2 (permalink)  
Old 05-20-2008, 12:29 AM
Moderator
  
Posts: 6,236
Default
zmprov gacf | grep zimbraMtaMaxMessageSize
zmprov gacf | grep zimbraFileUploadMaxSize

Enable ZCO logging: Outlook Troubleshooting Options - Zimbra :: Wiki

Also do you get anything in /opt/zimbra/log/mailbox.log at the same time?
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  #3 (permalink)  
Old 05-20-2008, 12:16 PM
Intermediate Member
  
Posts: 17
Default Sounds like bug 28084
Do you use load balancing? We have been seeing this issue for weeks now, and there is now a bug report to go with it. Check it out to see if it is the same. If it looks like it might be, vote for it!


Bug 28084 - HTTP ERROR: 500 - When uploading attachments
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  #4 (permalink)  
Old 11-18-2009, 07:21 PM
Junior Member
  
Posts: 7
Default
We recently encountered an error which was sent as 56kb only.
What is the root cause of this? is this a bug?

From: System Administrator
Sent: Thursday, November 19, 2009 12:58
Subject: Undeliverable: ALMOST THERE
Error: This message could not be sent.
Subject: ALMOST THERE
To: <UNDISCLOSED RECIPIENTS>

Note: File Upload Fault. Please contact your system administrator regarding maximum message and attachment sizes.
Error Code: <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1"/>
<title>Error 401 no authtoken cookie</title>
</head>
<body><h2>HTTP ERROR 401</h2>
<p>Problem accessing /service/upload. Reason:
<pre> no authtoken cookie</pre></p><hr /><i><small>Powered by Jetty://</small></i><br/>
<br/>
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</body>
</html>
Error Text: <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1"/>
<title>Error 401 no authtoken cookie</title>
</head>
<body><h2>HTTP ERROR 401</h2>
<p>Problem accessing /service/upload. Reason:
<pre> no authtoken cookie</pre></p><hr /><i><small>Powered by Jetty://</small></i><br/>
<br/>
<br/>
<br/>
<br/>
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</body>
</html>
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  #5 (permalink)  
Old 09-30-2010, 05:43 AM
Junior Member
  
Posts: 8
Default
Hello,

we have same problem mentioned here.
We are using Outlook, Zimbra server Version 6.0.4_GA_2038.RHEL5_64.NETWORK and
connector 6.0.4_GA_2038_6.0.5797.4.
Can someone please check this?

Note: File Upload Fault. Please contact your system administrator regarding
maximum message and attachment sizes.

Error Code: <html>

<head>

<meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1"/>

<title>Error 401 no authtoken cookie</title>

</head>

<body><h2>HTTP ERROR 401</h2>

<p>Problem accessing /service/upload. Reason:

<pre> no authtoken cookie</pre></p><hr /><i><small>Powered by
Jetty://</small></i><br/>
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  #6 (permalink)  
Old 12-15-2010, 02:03 AM
New Member
  
Posts: 3
Default
Hi,

we second this. Although in a slightly different context:

When trying to create an appointment on the device and inviting others, the invitation e-mail never reaches the invitee. Instead after a couple of minutes an e-mail is sent back to the organizer:

From: Systemadministrator
To: Xxxx Yyyyy <xxxx.yyyy@zzzz.com>
Sent: Wed Dec 15 08:37:29 2010
Subject: Unzustellbar: Test2

Fehler: Diese Mail konnte nicht gesendet werden.

Betreff: Test2

An: xxxx.yyyy@zzzz.com


Hinweis: Fehler beim Hochladen der Datei. Bitte erfragen Sie bei Ihrem
Systemadministrator die maximal zulässige Größe von Mails und Anhängen.

Fehlercode: <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1"/>
<title>Error 401 no authtoken cookie</title>
</head>
<body><h2>HTTP ERROR 401</h2>
<p>Problem accessing /service/upload. Reason:
<pre> no authtoken cookie</pre></p><hr /><i><small>Powered by
Jetty://</small></i><br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>

</body>
</html>

Fehlertext: <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1"/>
<title>Error 401 no authtoken cookie</title>
</head>
<body><h2>HTTP ERROR 401</h2>
<p>Problem accessing /service/upload. Reason:
<pre> no authtoken cookie</pre></p><hr /><i><small>Powered by
Jetty://</small></i><br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>

</body>
</html>

The e-mail does not show in the organizer's Zimbra Inbox. It is only visible on the device.

Connector: ZimbraBESConnector-6.0.8_GA_2381_6.0.5381.8
Zimbra: Release 6.0.9_GA_2686.RHEL5_64_20101115224141 RHEL5_64 NETWORK edition.
BES: 4.1.6 MR7 (Hotfix) (Bundle 174)
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