Zimbra turns off appointment reminders

[magsuser2007]

Hi All,

We have Zimbra 5.0.4, I have recently installed the newer version of outlook connector "ZimbraOlkConnector-5.0.3_GA_2101_5.0.2533.3.msi" but noticed that Zimbra has turned off the appointment reminder for most of my calendar entries.

Any thoughts?

[mmorse]

for most of my calendar entries.

That might be the key. Did you originally create these appointments in the web-client? If you create the appts in Outlook, the reminders should be honored.

The devs on that could tell you more, but I think since the web-client didn't yet support per appointment reminders we used to use the Outlook default of 15 minutes in this case; that was a bit of a hack so we might have decided to push for proper web-client support. I believe the workaround for ZCO reminders for web-client created events was removed somewhere in 5.0.x (again don't quote me on that) however Bug 21390 - Per-appointment reminder support in web client is now resolved for 5.0.5