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Thread: [SOLVED] Cannot start Outlook 2003 after uninstalling ZCO

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    jcraig is offline Starter Member
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    Default [SOLVED] Cannot start Outlook 2003 after uninstalling ZCO

    I installed ZCO 5.0.1 on Outlook 2003 (build 8118) on a fully patched WinXP and it operated without problems except for GAL and LDAP problems that are to be resolved in 5.0.3. In the meantime, I chose to uninstall ZCO (from the control panel, Add/Remove Programs), but now Outlook will not start and gives an error: "Cannot start Microsoft Office Outlook. Unable to open the Outlook window. The set of folders could not be opened." I did a Repair on Office 2003 and rebooted. Still same error. How can I recover Outlook without reinstalling Office 2003? --jim

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    jcraig is offline Starter Member
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    OK... cancel this post. I assumed uninstalling ZCO would remove ALL record of the installation including the Zimbra profile - not so. Manually removing the profile fixed the problem.

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