Outlook crashes when adding Group Schedule

[spinaltoad]

Outlook crashes every time I create a group schedule. When outlook restarts, it will immediately crash. The only way to prevent it from crashing is to turn off the internet connection. (After creating a group Schedule, it will crash every time it starts to sync.)

If I delete the group schedule, it will sync perfectly.

I've tried on different configurations and clean installs of windows xp and office 2007. I have attached the dump and log files.

[jholder]

Hi,
Sorry you're having trouble. Please contact Zimbra support, and send those files. I wish I could help more

[sam]

what are the exact steps you take when creating a group schedule? IE, which menu items, buttons do you click?

[spinaltoad]

Actions --> View Group Schedules

Then I clicked on "New"

at the prompt
"Type in name of group schedule"
I type: Group 1

Then group Calendar screen comes up. I can type about 1 or 2 emails fro the GAL in, then the whole thing crashes. Also, I wait and don't anything in, it will also crash. It will crash with 0 people in the group, or 1 or more people in the group.

But, It will only crash if its online, and trying to sync to the server. Which I guess it tries to do automatically after creating a group.

[henry]

Fill free to fill bug request.
If you using ZCO 5 look at %TEMP%\zco-cores directory
There may be crash dump created. Attach it to the bug if it exists.

[spinaltoad]

I filled out a bug request, and I am attaching the zimbra crash dump

[spinaltoad]

The fix for the bug was posted. But, I'm still getting the error, even after I disable logging on the server. Does Mapi have its own logging?

Bug 25409 - Outlook crashes when syncing group schedules.
5.0.2 crashes only when logging is enabled

[henry]

I meant 5.0.2+ ZCO (was built 2/2/2008)
It should be available on the support portal.
It’s not packaged with the 5.0.2 servers.
5.0.2 servers have build from 1/29/2008

And you need to switch off ZCO logging.

[spinaltoad]

I went to
C:\Program Files\Common Files\System\MSMAPI\1033\ZCOLogCtl.exe

Logging was disabled.
I'll see if I can grab a nightly build