I was replying to an email message tonight, and ended up receiving this error by email twice before the message was delivered:
Note: File Upload Fault. Please contact your system administrator regarding maximum message and attachment sizes.
Error Text: <html><head><title>Apache Tomcat/5.5.15 - Error report</title><style><!--H1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;}A {color : black;}A.name {color : black;}HR {color : #525D76;}--></style> </head><body><h1>HTTP Status 500 - </h1><HR size="1" noshade="noshade"><p><b>type</b> Exception report</p><p><b>message</b> <u></u></p><p><b>description</b> <u>The server encountered an internal error () that prevented it from fulfilling this request.</u></p><p><b>exception</b> <pre>javax.servlet.ServletException: mailbox in maintenance mode: 10
com.zimbra.cs.service.FileUploadServlet.doPost(Fil eUploadServlet.java:334)
javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:162)
javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
</pre></p><p><b>root cause</b> <pre>com.zimbra.cs.mailbox.MailServiceException: mailbox in maintenance mode: 10
com.zimbra.cs.mailbox.MailServiceException.MAINTEN ANCE(MailServiceException.java:132)
com.zimbra.cs.mailbox.MailboxManager.retrieveFromC ache(MailboxManager.java:345)
com.zimbra.cs.mailbox.MailboxManager.getMailboxByI d(MailboxManager.java:275)
com.zimbra.cs.mailbox.MailboxManager.getMailboxByI d(MailboxManager.java:239)
com.zimbra.cs.mailbox.MailboxManager.getMailboxByA ccountId(MailboxManager.java:201)
com.zimbra.cs.service.FileUploadServlet.doPost(Fil eUploadServlet.java:332)
javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:162)
javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
</pre></p><p><b>note</b> <u>The full stack trace of the root cause is available in the Apache Tomcat/5.5.15 logs.</u></p><HR size="1" noshade="noshade"><h3>Apache Tomcat/5.5.15</h3></body></html>
The message was a total of 29K, so i know that there wasn't a size issue with it.
I looked in the server logs, indeed I got a 500:
68.205.255.175 - - [09/Feb/2008:02:22:18 -0500] "POST /service/soap HTTP/1.1"
500 2935 "-" "Zimbra-ZCO/5.0.306 (5.1.2600 Service Pack 2; en-US)"
I logged into the server, and looked for the stacktrace. There were a few (!), but none from today (
am i looking in the right spot? i was looking in /opt/zimbra/apache-tomcat-5.5.15/logs):
-rw-r----- 1 zimbra zimbra 83K Jul 30 2007 stacktrace.15315
-rw-r----- 1 zimbra zimbra 83K Jul 31 2007 stacktrace.30595
-rw-r----- 1 zimbra zimbra 83K Aug 1 2007 stacktrace.27866
-rw-r----- 1 zimbra zimbra 84K Aug 7 2007 stacktrace.29792
-rw-r----- 1 zimbra zimbra 88K Aug 10 15:34 stacktrace.3802
-rw-r----- 1 zimbra zimbra 89K Aug 13 15:48 stacktrace.16280
-rw-r----- 1 zimbra zimbra 89K Aug 13 15:55 stacktrace.26566
-rw-r----- 1 zimbra zimbra 90K Aug 13 16:00 stacktrace.32537
-rw-r----- 1 zimbra zimbra 92K Aug 27 13:54 stacktrace.8954
-rw-r----- 1 zimbra zimbra 88K Sep 9 17:15 stacktrace.11351
-rw-r----- 1 zimbra zimbra 84K Sep 9 17:54 stacktrace.23001
-rw-r----- 1 zimbra zimbra 94K Oct 21 17:21 stacktrace.14887
-rw-r----- 1 zimbra zimbra 0 Nov 15 02:23 stacktrace.26522
-rw-r----- 1 zimbra zimbra 108K Nov 16 02:00 stacktrace.27076
-rw-r----- 1 zimbra zimbra 215K Feb 6 19:54 stacktrace.24428
I have the logging on, because I've been having these types problems on a consistent basis (as have other users in my company). The local log is attached.
The message finally went - I didn't do anything special to make it send. I don't know why it finally sent.
This is from a Dell Optiplex 745 running XP-SP2, 2G ram, 2GHz Intel Core2Duo processor.
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File Upload Fault (segfault) 
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