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Thread: [SOLVED] Outlook 2007 crashing at startup

  1. #11
    henry's Avatar
    henry is offline Zimbra Employee
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    there can be some standalone version of MAPI installed.
    Maybe there was some Groupwise software installed.
    We need to uninstall this wrong mapi subsystem and After that reinstall Office
    Regards
    Henry

  2. #12
    chapman_164 is offline Active Member
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    There was some Palm software that was installed at some point but did not uninstall cleanly. I believe that had an Outlook conduit, so perhaps that's causing the problem. I'll try to figure out how to wipe that from my computer then reinstall office. Thank you very much for helping me through this.

    Mike Chapman

  3. #13
    chapman_164 is offline Active Member
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    Default Fixed

    Okay, it's working now. When I deleted the file "C:\WINDOWS\system32\mspst32.dll" it started working.

    Thank you very much for helping me with this problem.

    Mike

  4. #14
    rcotton is offline Starter Member
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    Default Fixed

    We were having the same issue. Outlook was fine until a rebooting of the computer. We found that we had an old script running that was changing the path. We removed the script and ZCO ran fine with Outlook 2007.

    Robert

  5. #15
    mphillips is offline Member
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    Default Outlook 2007 Crash when starting

    I have a Laptop with XP Pro Service Pack 3 and Office Pro 2007 with Service Pack 2. After downloading and installing latest Outlook Connector:
    ZimbraOlkConnector-5.0.18_GA_3064_5.0.3066.18, Outlook Crashes at Startup. I am asked for Profile, Select Zimbra, and then Outlook close without error. When starting again, get the message Outlook Failed to Start, Start in Safe Mode?

    Mark

  6. #16
    fsiegel is offline Zimbra Employee
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    Did you check if it's a path issue like some of the other posts in this thread? If not, then if you can find a dump of the crash (in %TEMP%\zco-cores), then please post it.

  7. #17
    mphillips is offline Member
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    I have not found an issue with paths, however I was not able to locate the dump file in any Sub-directory in the laptop.

    Hope this helps,

    Mark

  8. #18
    fsiegel is offline Zimbra Employee
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    Well, we can try a zco log. That might help.

  9. #19
    fsiegel is offline Zimbra Employee
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    Also just curious -- what server are you going against?

  10. #20
    mphillips is offline Member
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    Sorry Here are the details:

    Vmware ESX Server:
    Guest (4) Processors
    Centos 5.2 x64
    HP DL380 G3 8Gig Ram, 120gig Storage.
    Network Edition: 5.0.18 GA Release

    Mark

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