Using ZCS 5 and the Outlook connector with Outlook 2003, I'm unable to change the sender's email address.
I set up the account originally using the user's initials - so email@example.com
Now I want to send as firstname.lastname@example.org
Using the web client, in user preferences -> Accounts I set the outgoing email address for the single account. Now when the user uses the web client, their mail sends correctly.
In Outlook, I opened Tools -Options -Personas
One account is listed as:
DEFAULT | email@example.com
Below in the persona settings, only the name is editable. The email address is grayed out, but is correct - firstname.lastname@example.org
I changed the login under email accounts from jb01 to joe.bloggs@... and while the account still logs in successfully, outgoing mail still sends as jb01@...
Can anyone suggest what I need to do to make Outlook 2003 send using the new email address rather than the username?