Installing Outlook connector 4.5.10 = installation was interrupted

[ryanp]

Hello,

One of my remote users is attempting to install ZimbraOlkConnector-4.5.10_GA_1571_4.5.436.msi, however she is getting an "installation was interrupted" error. Any clue what could cause this?

Thanks in advance for responses.

[alee]

Originally Posted by ryanp

Hello,

One of my remote users is attempting to install ZimbraOlkConnector-4.5.10_GA_1571_4.5.436.msi, however she is getting an "installation was interrupted" error. Any clue what could cause this?

Thanks in advance for responses.

try running the installer with the following command:

msiexec /i ZimbraOlkConnector-4.5.10_GA_1571_4.5.436.msi /l*v ZcoInstaller.log

this will run the installer in such a way that logs are generated. Once you do that you can either post the log here, private message me or open a ticket with support and someone will try to debug it.

thanks
--tony