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Thread: Installing Outlook connector 4.5.10 = installation was interrupted

  1. #1
    ryanp is offline Active Member
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    Default Installing Outlook connector 4.5.10 = installation was interrupted

    Hello,

    One of my remote users is attempting to install ZimbraOlkConnector-4.5.10_GA_1571_4.5.436.msi, however she is getting an "installation was interrupted" error. Any clue what could cause this?

    Thanks in advance for responses.

  2. #2
    alee is offline Former Zimbran
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    Quote Originally Posted by ryanp View Post
    Hello,

    One of my remote users is attempting to install ZimbraOlkConnector-4.5.10_GA_1571_4.5.436.msi, however she is getting an "installation was interrupted" error. Any clue what could cause this?

    Thanks in advance for responses.
    try running the installer with the following command:

    msiexec /i ZimbraOlkConnector-4.5.10_GA_1571_4.5.436.msi /l*v ZcoInstaller.log

    this will run the installer in such a way that logs are generated. Once you do that you can either post the log here, private message me or open a ticket with support and someone will try to debug it.

    thanks
    --tony

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