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Thread: upgrade to Zimbra 5.0, what about the Outlook connector ?

  1. #1
    lars_BE is offline Senior Member
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    Default upgrade to Zimbra 5.0, what about the Outlook connector ?

    hi everyone,

    We are using zimbra 4.5.10 netwerk edition and Outlook 2003.
    When upgrading the server from 4.5.10 to 5.0 do i need to upgrade the Outlook connector on every PC or does everyting keep working ? Anyone has tried this ?

    greetings,

  2. #2
    mmorse's Avatar
    mmorse is offline Moderator
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    There's backwards compatibility because you can't immediately upgrade your server & an entire fleet of outlook users at the exact same time.
    The idea is to use the connector version that's as close to your server version as possible for any server side changes that might affect things - and 5.0 has a few
    After your server upgrade to 5.0 you should distribute the newest connector.

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    lars_BE is offline Senior Member
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    Thanks for your reply Mike,

    i understand that backward compatibility is included.
    still i worry a bit because the only issues i had with installing zimbra, is the Outlook connector:
    1. not being able to send e-mails with certain Outlook2003 installations, until version 4.5.x came up. (4.5.8 ??).
    2. the c++ runtime error poping up, rather exceptional and solved in 4.5.10.

    i don't want to risk breaking the working connections i now have (105 users) without testing a few clients before upgrading everyone.

    wouldn't it be advisable to install 4.5.10 on a new server and then somehow restore a full backup into this installation - OR - copy /opt/zimbra/... and install 4.5.10 on top of it,
    and then test a few clients towards this new server: changing in the Outlook connector the name of the server, forcing it to change to the new server. This way i could try a few clients, without bringing all my users at the same time to the new (upgraded) server.

    does this make any sense or did would you take the 'risk' and upgrade the 4.5.10 to 5.0 ? As the 4.5 changes to 5.0 it seems a major upgrade.
    (Until now i've done many upgrades without any problem).

    thanks for your advice,

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    lars_BE is offline Senior Member
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    Cool

    i installed a new version of Zimbra NE on RHEL 5 to test the Outlook connector:
    The Outook connector 5.0 didn't want to work with Zimbra server 5.0 for me.

    The connectors 4.5.7, 4.5.9, 4.5.10 and 5.0 did work with Zimbra server 5.0.1 now, so this evening i'm upgrading from 4.5.10 to 5.0.1.

    Weird that i'm the only one having trouble with this. did i miss something ??

  5. #5
    fsiegel is offline Zimbra Employee
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    When you say "The Outook connector 5.0 didn't want to work with Zimbra server 5.0", what error do you get?

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    Klug's Avatar
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    Quote Originally Posted by lars_BE View Post
    The Outook connector 5.0 didn't want to work with Zimbra server 5.0 for me.
    Which OS (client side)?
    There's a known issue with the ZCO not working on Windows 2000.

  7. #7
    lars_BE is offline Senior Member
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    the 5.0 connector with server 5.0 could not send any e-mail. i got an error message back:

    This is the mail system at host rh5.arbinet.arbitrage.be.

    I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.

    For further assistance, please send mail to postmaster.

    If you do so, please include this problem report. You can delete your own text from the attached returned message.

    The mail system

    <lars@const-court.be>: const-court.be

  8. #8
    lars_BE is offline Senior Member
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    i am in windows XP.

  9. #9
    alee is offline Former Zimbran
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    Quote Originally Posted by lars_BE View Post
    i am in windows XP.
    Please turn on logging and send them to us. Probably should open a support ticket for this. Check this link:

    Outlook Troubleshooting Options - Zimbra :: Wiki

  10. #10
    lars_BE is offline Senior Member
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    thanks for you help fsiegel, klug and alee.

    Lars.
    Last edited by lars_BE; 01-18-2008 at 01:55 PM.

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