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Thread: Deleting messages in Shared Mailboxes

  1. #1
    Eden is offline Intermediate Member
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    Default Deleting messages in Shared Mailboxes

    Hi,

    We have a strange situation:

    User1 shares his mailbox with User2

    User2 then deletes a message in User1's mailbox and the deleted email is moved into User2's trash.


    Why is trash not preserved with the shared mailbox?

    Has anyone a workaround for this.

    Regards


    Eden

  2. #2
    sam
    sam is offline Zimbra Employee
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    we did it this way because you may not have read/write access to user1's trash folder. Zimbra will let you add it to user1's trash even if you don't have explicit write access, but if you don't have read/delete access to user1's trash, undelete won't work.

    Is there something wrong with it moving to user1's trash?
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

  3. #3
    Eden is offline Intermediate Member
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    Hi,

    I thought that would be the reason - however the problem is that in a shared environment, other users than the one who deleted the mail may need to be able to retreieve the deleted mail

    Any ideas?

    Regards


    Eden

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