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Thread: What causes these "Soap Fault" errors?

  1. #1
    darkdune is offline Member
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    Exclamation What causes these "Soap Fault" errors?

    We have several users reporting this issue...They all have Vista with Office 2007 Standard running the Zimbra Outlook Connector.

    What is causing these errors, and is there a resolution:

    Note: Soap Fault. Please recreate and resend the message. Details below:

    Error Code: mail.TRY_AGAIN

    Error Text: try again: message send already in progress: 16669861

    Thanks for your help!

    Kindest Regards,

    Matthew Kennedy

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Vista and Outlook 2007 isn't fully supported until Release 5 is available. Which version/release of Zimbra and which connector is this?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    darkdune is offline Member
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    Connector is 5.0.0

  4. #4
    henry's Avatar
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    enable debug logging and send me the logs.
    You can use ZCOLogCtl.exe utility for that.
    Regards
    Henry

  5. #5
    henry's Avatar
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    and BTW
    enable HTTP logging too.
    Regards
    Henry

  6. #6
    sean.lutner is offline Member
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    Is the http logging on the connector side or the server side?

  7. #7
    henry's Avatar
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    it is on the client side
    Regards
    Henry

  8. #8
    darkdune is offline Member
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    Henry,

    We are gonna try this today, can I send you the results to look at?

  9. #9
    tbovingdon is offline Special Member
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    We are having the same issue with version 4.5.7
    Just started happening.... the only thing we changed was to allow "zmtslctl both"
    Last edited by tbovingdon; 12-06-2007 at 07:43 AM.

  10. #10
    henry's Avatar
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    Quote Originally Posted by darkdune View Post
    Henry,

    We are gonna try this today, can I send you the results to look at?
    Yes
    you can.
    Regards
    Henry

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