Intermittent seing errors through zimbra

[griffon]

This is with the outlook 2007 beta connector, one or our executives is getting intermittent errors with sending and with GAL resolution. Our logs are showing some odd stuff we are not sure how to interpret.

MailSender - exception occurred during
SendMsgcom.zimbra.cs.mailbox.MailSender$SafeMessag ingException: Read
timed out; chained exception is:
java.net.SocketTimeoutException: Read timed out
at
com.sun.mail.smtp.SMTPTransport.readServerResponse (SMTPTransport.java:1462)
at
com.sun.mail.smtp.SMTPTransport.openServer(SMTPTra nsport.java:1260)
at
com.sun.mail.smtp.SMTPTransport.protocolConnect(SM TPTransport.java:370)
at javax.mail.Service.connect(Service.java:275)
at javax.mail.Service.connect(Service.java:156)
at javax.mail.Service.connect(Service.java:105)
at javax.mail.Transport.send0(Transport.java:168)
at javax.mail.Transport.send(Transport.java:98)
at com.zimbra.cs.mailbox.MailSender.sendMessage(MailS ender.java:359)
at
com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:238)
at
com.zimbra.cs.operation.SendMsgOperation.callback( SendMsgOperation.java:100)
at com.zimbra.cs.operation.Operation.schedule(Operati on.java:180)
at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:130)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:266)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:163)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:85)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:220)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
at
com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:152)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
at
org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
at
org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at
org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
at
org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
at
org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
at
org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
at
org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
at
org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
at
org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
at
org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
at
org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
at
org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
at
org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
at
org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:619)
2007-10-29 20:49:32,189 INFO [http-443-Processor35]
[name=eugene.lee@socialtext.com;mid=190;ip=71.131.3 9.53;ua=ZimbraConnectorForOutlook/5.0.306;]
SoapEngine - handler exception
com.zimbra.common.service.ServiceException: system failure:
MessagingException
at
com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:165)
at
com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:297)
at
com.zimbra.cs.operation.SendMsgOperation.callback( SendMsgOperation.java:100)
at com.zimbra.cs.operation.Operation.schedule(Operati on.java:180)
at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:130)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:266)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:163)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:85)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:220)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
at
com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:152)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
at
org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
at
org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at
org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
at
org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
at
org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
at
org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
at
org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
at
org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
at
org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
at
org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
at
org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
at
org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
at
org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
at
org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:619)
Caused by: com.zimbra.cs.mailbox.MailSender$SafeMessagingExce ption: Read
timed out; chained exception is:
java.net.SocketTimeoutException: Read timed out
at
com.sun.mail.smtp.SMTPTransport.readServerResponse (SMTPTransport.java:1462)
at
com.sun.mail.smtp.SMTPTransport.openServer(SMTPTra nsport.java:1260)
at
com.sun.mail.smtp.SMTPTransport.protocolConnect(SM TPTransport.java:370)
at javax.mail.Service.connect(Service.java:275)
at javax.mail.Service.connect(Service.java:156)
at javax.mail.Service.connect(Service.java:105)
at javax.mail.Transport.send0(Transport.java:168)
at javax.mail.Transport.send(Transport.java:98)
at com.zimbra.cs.mailbox.MailSender.sendMessage(MailS ender.java:359)
at
com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:238)
... 25 more


-----------------------------


2007-10-29 07:08:06,871 INFO [http-443-Processor50]
[name=eugene.lee@socialtext.com;mid=190;ip=71.131.3 9.53;ua=ZimbraConnectorForOutlook/5.0.306;]
SendMsg - <SendMsg> LC(mbox=c81f622a-632a-4457-b1e0-50553066803c)
2007-10-29 07:08:07,008 WARN [http-443-Processor50]
[name=eugene.lee@socialtext.com;mid=190;ip=71.131.3 9.53;ua=ZimbraConnectorForOutlook/5.0.306;]
MailSender - Exception occurred during SendMsg:
com.zimbra.cs.mailbox.MailSender$SafeSendFailedExc eption: 504 <'ingy'>:
Recipient address rejected: need fully-qualified address
; chained exception is:
com.sun.mail.smtp.SMTPAddressFailedException: 504 <'ingy'>:
Recipient address rejected: need fully-qualified address

at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTranspo rt.java:1196)
at
com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTr ansport.java:584)
at javax.mail.Transport.send0(Transport.java:169)
at javax.mail.Transport.send(Transport.java:98)
at com.zimbra.cs.mailbox.MailSender.sendMessage(MailS ender.java:359)
at
com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:238)
at
com.zimbra.cs.operation.SendMsgOperation.callback( SendMsgOperation.java:100)
at com.zimbra.cs.operation.Operation.schedule(Operati on.java:180)
at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:130)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:266)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:163)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:85)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:220)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
at
com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:152)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
at
org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
at
org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at
org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
at
org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
at
org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
at
org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
at
org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
at
org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
at
org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
at
org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
at
org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
at
org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
at
org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
at
org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:619)
2007-10-29 07:08:07,009 INFO [http-443-Processor50]
[name=eugene.lee@socialtext.com;mid=190;ip=71.131.3 9.53;ua=ZimbraConnectorForOutlook/5.0.306;]
SoapEngine - handler exception
com.zimbra.cs.mailbox.MailServiceException: Invalid address: <"'ingy'">
at
com.zimbra.cs.mailbox.MailServiceException.interna l_SEND_FAILURE(MailServiceException.java:365)
at
com.zimbra.cs.mailbox.MailServiceException.SEND_AB ORTED_ADDRESS_FAILURE(MailServiceException.java:36 9)
at
com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:288)
at
com.zimbra.cs.operation.SendMsgOperation.callback( SendMsgOperation.java:100)
at com.zimbra.cs.operation.Operation.schedule(Operati on.java:180)
at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:130)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:266)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:163)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:85)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:220)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
at
com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:152)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
at
org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
at
org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at
org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
at
org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
at
org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
at
org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
at
org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
at
org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
at
org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
at
org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
at
org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
at
org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
at
org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
at
org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:619)
Caused by: com.zimbra.cs.mailbox.MailSender$SafeSendFailedExc eption: 504
<'ingy'>: Recipient address rejected: need fully-qualified address
; chained exception is:
com.sun.mail.smtp.SMTPAddressFailedException: 504 <'ingy'>:
Recipient address rejected: need fully-qualified address

at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTranspo rt.java:1196)
at
com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTr ansport.java:584)
at javax.mail.Transport.send0(Transport.java:169)
at javax.mail.Transport.send(Transport.java:98)
at com.zimbra.cs.mailbox.MailSender.sendMessage(MailS ender.java:359)
at
com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:238)
... 25 more
2007-10-29 07:08:07,877 INFO [http-443-Processor44]
[name=eugene.lee@socialtext.com;mid=190;ip=71.131.3 9.53;ua=ZimbraConnectorForOutlook/5.0.306;]
SendMsg - <SendMsg> LC(mbox=c81f622a-632a-4457-b1e0-50553066803c)
2007-10-29 07:08:07,882 WARN [http-443-Processor44]
[name=eugene.lee@socialtext.com;mid=190;ip=71.131.3 9.53;ua=ZimbraConnectorForOutlook/5.0.306;]
MailSender - Exception occurred during SendMsg:
com.zimbra.cs.mailbox.MailSender$SafeSendFailedExc eption: 504 <'ingy'>:
Recipient address rejected: need fully-qualified address
; chained exception is:
com.sun.mail.smtp.SMTPAddressFailedException: 504 <'ingy'>:
Recipient address rejected: need fully-qualified address