Outlook 2007 message being endlessly resent.

[Vladimir]

Hi, one of my users ran into this issue today. He sent an email to 5 addresses, one of them bogus. The message got stuck in his outbox and kept on being redelivered every 1 min. The 4 people with correct addresses got hundreds of copies, the broken one kept bouncing as Outlook kept on resending. I stoped his network, removed the message from the outbox, and tried to reproduce the problems with a similar message but I couldn't get it stuck again. I don't know if that was a Outlook bug, a connector bug, or a Zimbra bug. Has anyone seen this before?

He was running O2007, under Vista with the beta 5.0 connector linked to a NE 4.5.7.

[sam]

please enable zco logging on these machines, reproduce the behavior, obtain the logs and open a case with support@zimbra.com.

[Vladimir]

Sorry, l but how does one do this?

[sam]

more info here:
Outlook Troubleshooting Options - ZimbraWiki