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Old 09-20-2007, 11:29 AM
Junior Member
 
Posts: 9
Default Outlook 07 running on XP

I have just installed Office 2007 on a windows XP machine, and have run into a few issues. When running the installer for the connector ( version 4.5.6_GA_1023_4.5.288), on the first try I get an error saying the installer was interupted before the installation was completed. If I run the installer a second time, choosing the "Repair" option, it then completes successfully. Then after creating a mail profile, when i try to open outlook i get a message saying "The set of folders cannot be opened. MAPI was unable to load the information service LSMSSP.DLL". I have read through several of the other threads of somewhat similar issues (but based on a Vista install) and nothing seems to be working.... any suggestions? I am running zimbra
version 4.5.6_GA_1044.MACOSXx86
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Old 09-20-2007, 11:32 AM
sam sam is offline
Zimbra Employee
 
Posts: 821
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4.5.x does not support outlook 07. You must use the 5.0.306 beta version available for download via the support portal.
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Old 09-20-2007, 11:35 AM
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Posts: 9
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Thanks!!!!!
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Old 09-27-2007, 09:04 AM
Partner (VAR/HSP)
 
Posts: 37
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Quick tip: I use 4.5.4 successfully with Outlook 2007 on XP SP2, I've found it to be the only one that works
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Old 10-01-2007, 06:26 PM
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Posts: 6
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How does one gain access to the support portal??
Or the old outlook connector??

I'm a trial NE user and I'm looking at Outlook 2007 integration.
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  #6 (permalink)  
Old 10-01-2007, 07:42 PM
Moderator
 
Posts: 6,237
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Once you are a NE customer you get an account at http://support.zimbra.com/supportlogin.php

However, since your using the NE trial you do have support for the life of the trial - email support@zimbra.com cc: outlook2007-beta@zimbra.com (with your trial license info pasted in the email as well)

Also see: /forums/outlook-connector/11521-outlook-2007-beta-overview.html
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  #7 (permalink)  
Old 10-01-2007, 11:13 PM
Zimbra Consultant & Moderator
 
Posts: 20,319
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Quote:
Originally Posted by baikes View Post
I'm a trial NE user and I'm looking at Outlook 2007 integration.
Welcome to the forums.

You need to contact Zimbra to get yourself qualified for support, that will also give you access to the Support Portal.
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