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Thread: Connector Crash with iphone sync

  1. #1
    noahparsons is offline New Member
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    Default Connector Crash with iphone sync

    We just started using Zimbra last week and unfortunately i can't get my iphone to sync without the outlook connector crashing.

    I'm running:

    itunes version 7.3.2.6
    Iphone version 1.0.2
    Outlook Connector version 4.5.288

    Every time i try and sync, i get the error message stating that the Outlook Connector unexpectedly quit.

    Is there anything I can do to get everything running well together?

  2. #2
    jholder's Avatar
    jholder is offline Former Zimbran
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    We're investigating this issue. It seems to be a problem with the latest version of iTunes. if you can find the version that's in the wiki iphone page, then it'll work.

    john

  3. #3
    noahparsons is offline New Member
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    Default itunes version?

    Hi John - Thanks for your help. The itunes version listed on the wiki is:

    iTunes 7.3(54)

    This seems to be a newer version than the one i have (7.3.2.6). If not, any idea where to get the previous version or an ETA on a fix?

    Thanks,
    --noah

  4. #4
    jholder's Avatar
    jholder is offline Former Zimbran
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    Your version is a newer version. We have been working with our support team to find a solution.

    You can find a compatible version here:
    Download iTunes 7.3 - filehippo.com

    Sincerely,
    john

  5. #5
    noahparsons is offline New Member
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    Default thanks

    that did the trick... just in time for apple to release another update (coming this friday i think). i guess i'll just have to go with out ********* on my iphone for a little bit

    -noah

  6. #6
    tgrizzel is offline Active Member
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    has anyone ever found a solution to this....our ceo still cannot sync without crashing his outlook. I have a few open bugs on this and have replied with the sync failures and have never received a reply. his emails come just fine, its just when he tries to sync via itunes. He never ends up with all of his calendar appointments and such.

  7. #7
    jimbob54 is offline New Member
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    Default iPhone client demo

    Does anyone know if there's a demo of Zimbra working with the iPhone client? Maybe a video?

    Thanks, Jim

  8. #8
    JimBobCook is offline Senior Member
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    Could you possibly tell me if any of these problem users are running active sync or using a windows based mobile device on their machine?
    Heavy Metal Ftw

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