Connector Crash with iphone sync

[noahparsons]

We just started using Zimbra last week and unfortunately i can't get my iphone to sync without the outlook connector crashing.

I'm running:

itunes version 7.3.2.6
Iphone version 1.0.2
Outlook Connector version 4.5.288

Every time i try and sync, i get the error message stating that the Outlook Connector unexpectedly quit.

Is there anything I can do to get everything running well together?

[jholder]

We're investigating this issue. It seems to be a problem with the latest version of iTunes. if you can find the version that's in the wiki iphone page, then it'll work.

john

[noahparsons]

Hi John - Thanks for your help. The itunes version listed on the wiki is:

iTunes 7.3(54)

This seems to be a newer version than the one i have (7.3.2.6). If not, any idea where to get the previous version or an ETA on a fix?

Thanks,
--noah

[jholder]

Your version is a newer version. We have been working with our support team to find a solution.

You can find a compatible version here:
Download iTunes 7.3 - filehippo.com

Sincerely,
john

[noahparsons]

that did the trick... just in time for apple to release another update (coming this friday i think). i guess i'll just have to go with out ********* on my iphone for a little bit

-noah

[tgrizzel]

has anyone ever found a solution to this....our ceo still cannot sync without crashing his outlook. I have a few open bugs on this and have replied with the sync failures and have never received a reply. his emails come just fine, its just when he tries to sync via itunes. He never ends up with all of his calendar appointments and such.

[jimbob54]

Does anyone know if there's a demo of Zimbra working with the iPhone client? Maybe a video?

Thanks, Jim

[JimBobCook]

Could you possibly tell me if any of these problem users are running active sync or using a windows based mobile device on their machine?