Outlook connector crashing

[sholden]

I typed this up earlier but the forum seems to have eaten the message. Short story.

The outlook connector syncs mail fine, however, in Outlook the calendar is blank while on the zimbra web interface it's full off meetings...

When I add a test appointment in Outlook, Outlook crashes soon afterwards - I suspect when it tried to sync the appointment. The relevant part (the end of it, the last line quoted below is the last line of the file) of the zimbra connector logs is:

04-08-2007 17:35:58 [1516]: Change record 2 of 2
04-08-2007 17:35:58 [1516]: ---------------CHANGE RECORD---------------
04-08-2007 17:35:58 [1516]: Changed Object Eid
04-08-2007 17:35:58 [1516]: 24;00000000EF8C031753F7B84688404A20F91EF2B22406570 0
04-08-2007 17:35:58 [1516]: Change Record Eid
04-08-2007 17:35:58 [1516]: 24;00000000EF8C031753F7B84688404A20F91EF2B288FB460 0
04-08-2007 17:35:58 [1516]: ChangeType: Create
04-08-2007 17:35:58 [1516]: ChangedObjectType: Appointment
04-08-2007 17:35:58 [1516]: ZimbraId: -2147221233
04-08-2007 17:35:58 [1516]: -------------------------------------------
04-08-2007 17:35:58 [1516]: Processing change record 2 of 2
04-08-2007 17:35:58 [1516]: DEBUG: Zimbra::Rpc::UserSession::GetSupportObject - m_pMapiSup = 0x00a22ba0
04-08-2007 17:36:06 [1516]: In Zimbra::Store::StoreContextManager::~StoreContextM anager
04-08-2007 17:36:06 [1516]: In Zimbra::Store::StoreContextManager::Cleanup
04-08-2007 17:36:06 [1516]: DEBUG: Zimbra::Rpc::UserSession::GetSupportObject - m_pMapiSup = 0x00a22ba0
04-08-2007 17:36:06 [1516]: DEBUG: Zimbra::Rpc::UserSession::ReleaseSupportObject - called

The negative zimbra ID looks suspicious, but I have no idea what the problem is or how to fix it.

Outlook locks up at startup from then on, even when setting the default profile to the non-zimbra one. Uninstall and reinstalling Outlook gets us back to square one with no calendar items and the crash if we create one on the outlook side.

[sam]

Grab the latest connector for the support portal pre-release downloads area and let us know how it goes. If it still crashes, open a support case and provide support the crash dump file and we'll issue you a patch.