Results 1 to 2 of 2

Thread: Outlook connector crashing

  1. #1
    sholden is offline Junior Member
    Join Date
    Aug 2007
    Posts
    8
    Rep Power
    7

    Default Outlook connector crashing

    I typed this up earlier but the forum seems to have eaten the message. Short story.

    The outlook connector syncs mail fine, however, in Outlook the calendar is blank while on the zimbra web interface it's full off meetings...

    When I add a test appointment in Outlook, Outlook crashes soon afterwards - I suspect when it tried to sync the appointment. The relevant part (the end of it, the last line quoted below is the last line of the file) of the zimbra connector logs is:

    04-08-2007 17:35:58 [1516]: Change record 2 of 2
    04-08-2007 17:35:58 [1516]: ---------------CHANGE RECORD---------------
    04-08-2007 17:35:58 [1516]: Changed Object Eid
    04-08-2007 17:35:58 [1516]: 24;00000000EF8C031753F7B84688404A20F91EF2B22406570 0
    04-08-2007 17:35:58 [1516]: Change Record Eid
    04-08-2007 17:35:58 [1516]: 24;00000000EF8C031753F7B84688404A20F91EF2B288FB460 0
    04-08-2007 17:35:58 [1516]: ChangeType: Create
    04-08-2007 17:35:58 [1516]: ChangedObjectType: Appointment
    04-08-2007 17:35:58 [1516]: ZimbraId: -2147221233
    04-08-2007 17:35:58 [1516]: -------------------------------------------
    04-08-2007 17:35:58 [1516]: Processing change record 2 of 2
    04-08-2007 17:35:58 [1516]: DEBUG: Zimbra::Rpc::UserSession::GetSupportObject - m_pMapiSup = 0x00a22ba0
    04-08-2007 17:36:06 [1516]: In Zimbra::Store::StoreContextManager::~StoreContextM anager
    04-08-2007 17:36:06 [1516]: In Zimbra::Store::StoreContextManager::Cleanup
    04-08-2007 17:36:06 [1516]: DEBUG: Zimbra::Rpc::UserSession::GetSupportObject - m_pMapiSup = 0x00a22ba0
    04-08-2007 17:36:06 [1516]: DEBUG: Zimbra::Rpc::UserSession::ReleaseSupportObject - called

    The negative zimbra ID looks suspicious, but I have no idea what the problem is or how to fix it.

    Outlook locks up at startup from then on, even when setting the default profile to the non-zimbra one. Uninstall and reinstalling Outlook gets us back to square one with no calendar items and the crash if we create one on the outlook side.

  2. #2
    sam
    sam is offline Zimbra Employee
    Join Date
    Aug 2005
    Posts
    821
    Rep Power
    10

    Default

    Grab the latest connector for the support portal pre-release downloads area and let us know how it goes. If it still crashes, open a support case and provide support the crash dump file and we'll issue you a patch.
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Error message from Outlook connector
    By redhat in forum Zimbra Connector for Outlook
    Replies: 12
    Last Post: 01-05-2010, 01:42 AM
  2. Dynamics AX and Outlook Connector
    By area in forum Zimbra Connector for Outlook
    Replies: 1
    Last Post: 05-15-2007, 11:15 AM
  3. Outlook connector sync errors on 4.5.1
    By russgalleywood in forum Zimbra Connector for Outlook
    Replies: 10
    Last Post: 02-26-2007, 10:38 AM
  4. Activesync w/ Outlook Connector Kills Outlook
    By jnetman1 in forum Administrators
    Replies: 4
    Last Post: 04-27-2006, 11:58 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •