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Thread: 'Other User's Mailbox' disappeared

  1. #1
    @dmin is offline Junior Member
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    Default 'Other User's Mailbox' disappeared

    Hi,

    Recently set up 4.5.6 on Centos 5 for some testing. Installed ZimbraOlkConnector-4.5.6_GA_1023_4.5.288.msi on XPsp2 and Outlook 2003.

    While setting up some calendar shares, Outlook locked up. After I killed the process and started Outlook back up the - Open - 'Other User's Mailbox' tab disappeared. Uninstalled Office, reinstalled with no results.
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    Last edited by @dmin; 08-02-2007 at 03:06 PM. Reason: attached screenshot

  2. #2
    M.Meijer's Avatar
    M.Meijer is offline Active Member
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    Default same here

    Same problem here...

    Tried reïnstalling Outlook, recreating profile, reïnstalling / reapairing connector with no results

    Maurits
    Maurits Meijer
    manager automation
    BURGER GRUNSTRA consulting architects

  3. #3
    @dmin is offline Junior Member
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    Default

    Maurits,

    My problem turned out to be a combination of things. Check out the following:
    EnableSharingAddin - ZimbraWiki

    That was half of the problem. I also submitted a log trace to support and they came up with:

    ======================
    It looks like we are failing to add our menu option to mount a delegate store. Our addin is returning an error
    Causing outlook to disable it by setting the LoadBehavior to 2.

    Please have them try the following.

    1. Close outlook.
    2. Open a command prompt and navigate to the %appdata%\microsoft\outlook folder. Delete the outcmd.dat file.
    3. Restore the LoadBehavior to 3 and run outlook.
    ======================

    Hope this helps.

    -Aaron

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