'Other User's Mailbox' disappeared

[@dmin]

Hi,

Recently set up 4.5.6 on Centos 5 for some testing. Installed ZimbraOlkConnector-4.5.6_GA_1023_4.5.288.msi on XPsp2 and Outlook 2003.

While setting up some calendar shares, Outlook locked up. After I killed the process and started Outlook back up the - Open - 'Other User's Mailbox' tab disappeared. Uninstalled Office, reinstalled with no results.

[M.Meijer]

Same problem here...

Tried reïnstalling Outlook, recreating profile, reïnstalling / reapairing connector with no results

Maurits

[@dmin]

Maurits,

My problem turned out to be a combination of things. Check out the following:
EnableSharingAddin - ZimbraWiki

That was half of the problem. I also submitted a log trace to support and they came up with:

======================
It looks like we are failing to add our menu option to mount a delegate store. Our addin is returning an error
Causing outlook to disable it by setting the LoadBehavior to 2.

Please have them try the following.

1. Close outlook.
2. Open a command prompt and navigate to the %appdata%\microsoft\outlook folder. Delete the outcmd.dat file.
3. Restore the LoadBehavior to 3 and run outlook.
======================

Hope this helps.

-Aaron