Results 1 to 8 of 8

Thread: Outlook Connector Error

  1. #1
    sgcowgill is offline Intermediate Member
    Join Date
    Dec 2005
    Posts
    17
    Rep Power
    9

    Default Outlook Connector Error

    Hi guys,

    I just finished installing the Outlook connector on my machine. After setting up the profile I receive the following error when I attempt to start Outlook.

    "Error in registry for "Exchange Extensions;?". The syntax or format of the registry is incorrect. Check the registry settings and compare the registry for this extension to toher extensions in ther registry."

    I did a registry search on "Exchange Extensions" and came up with HKLM\Software\Microsoft\Exchange\Client\Extensions . The value for the Exchange Extensions key is a non-ASCII character. That is obviously wrong.

    I am assuming that this is where the Zimbra Exchange extension is supposed to go. Can you supply me the data for the key?

    Thanks
    Steve

  2. #2
    sam
    sam is offline Zimbra Employee
    Join Date
    Aug 2005
    Posts
    821
    Rep Power
    11

    Default

    Interesting...we dont install any exchange extensions or com add-ins. You can get a log of what the installer does by first uninstalling, then from the command line run the installer with -l <filename> ie

    Code:
    ZimbraOlkConnector_3.0.670.msi -l install_log.txt

  3. #3
    phoenix is online now Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,580
    Rep Power
    57

    Default

    Quote Originally Posted by sgcowgill
    I am assuming that this is where the Zimbra Exchange extension is supposed to go. Can you supply me the data for the key?

    Thanks
    Steve
    That's an MS Office problem that's corrected by installing SP1, do you have that installed? Have a look at this MS article for a resolution, you just need to delete the Exchange Extensions key.
    Last edited by phoenix; 12-07-2005 at 12:25 AM.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    graffiti is offline Loyal Member
    Join Date
    Sep 2005
    Posts
    95
    Rep Power
    9

    Default

    OT: where can I find Zimbra Outlook plugin? I take a look at http://www.zimbra.com/community/downloads.php but no luck.

    -g

  5. #5
    sam
    sam is offline Zimbra Employee
    Join Date
    Aug 2005
    Posts
    821
    Rep Power
    11

    Default

    ping sales _at_ zimbra.com
    Last edited by KevinH; 12-07-2005 at 08:15 AM.

  6. #6
    sgcowgill is offline Intermediate Member
    Join Date
    Dec 2005
    Posts
    17
    Rep Power
    9

    Default

    I was able to install it successfully on another machine. Thanks for the feedback. I will perform the Office fix on the test machine.

    Thanks much for the feedback.

    Stee

  7. #7
    manthrax3 is offline Active Member
    Join Date
    Nov 2005
    Posts
    42
    Rep Power
    9

    Default

    The Outlook connector works great, but it syncs some folders that I don't really think are necessary at this time:

    Journal
    Notes
    Sync Issues
    Tasks

    I know what these do, but I don't like seeing them in the zimbra web client if the features aren't supported the way they were designed. Any way to filter?

    Thanks,
    bp

  8. #8
    sam
    sam is offline Zimbra Employee
    Join Date
    Aug 2005
    Posts
    821
    Rep Power
    11

    Default

    Of Journal, Notes, Sync Issues and Tasks, the only one that really is irrelevant is Journal.

    The server supports Notes, but we don't yet support them in the outlook connector.

    In Sync Issues the Conflicts folder is important. If there are every any conflicts during sync, the conflicts folder will be used for conflict resolution.

    In the future, the server and connector will support tasks.

    If you delete the Journal folder via the web client, it will be deleted in Outlook. If you hit some outlook functionality that requires it, Outlook may crash.


LinkBacks (?)

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Error message from Outlook connector
    By redhat in forum Zimbra Connector for Outlook
    Replies: 12
    Last Post: 01-05-2010, 01:42 AM
  2. Outlook error after installing Outlook Connector
    By prox in forum Zimbra Connector for Outlook
    Replies: 3
    Last Post: 07-11-2007, 09:25 PM
  3. Dynamics AX and Outlook Connector
    By area in forum Zimbra Connector for Outlook
    Replies: 1
    Last Post: 05-15-2007, 11:15 AM
  4. Outlook connector sync errors on 4.5.1
    By russgalleywood in forum Zimbra Connector for Outlook
    Replies: 10
    Last Post: 02-26-2007, 10:38 AM
  5. Activesync w/ Outlook Connector Kills Outlook
    By jnetman1 in forum Administrators
    Replies: 4
    Last Post: 04-27-2006, 11:58 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •