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Thread: BES express Version: 5.0.4.27 syncing AD users NOT zcb users

  1. #1
    tbovingdon is offline Special Member
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    Default BES express Version: 5.0.4.27 syncing AD users NOT zcb users

    Hi Guys,

    Just want to say that we have installed several zimbra bes in the past, some with flawless execution some with out.. However this takes the cake. Version 7.2 release of zimbra with the latest ZCB from the server and Version: 5.0.4.27 of bes express= maddening experience.

    We cannot for the life of us make the bes console see the users from zimbra (we are still in test phase, with a split domain exchange 2003). When you go to add users from the BES Express console, the list presented is a the list from Active Directory, not the GAL from zimbra. We have confirmed that the outlook profile has the correct GAL. We have reinstalled 3 times. We also have another client with the same issue on a production zimbra 7.2. What are we doing wrong??? I have never seen this. We even created a seperate user account as to not conflict with the existing BES Express for exchange installed (zbesadmin vs Besadmin). I will escalate this to support as we are a NE client, but I was wondering if anyone else had tried this and made it work.

  2. #2
    deepblue is offline Partner (VAR/HSP)
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    Hi,

    have you found a solution for this problem so far? We also have a installation of BESX 5.0.4.27 and the BlackBerry Administration console can not find any Zimbra users altough the BlackBerryServer_MailStoreProfile as well as the BlackBerryServer profile have synced the GAL from the Zimbra Server.
    This is our first installation of BESX 5.0.4. We have several working installations of BESX 5.0.2 and we have never seen these problems.

    Is there any kind of workaround?

    Regards
    Thomas

  3. #3
    tbovingdon is offline Special Member
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    Prepare to be floored.


    Install 5.03.

    Confirmed with zimbra support. Works like a charm.

  4. #4
    deepblue is offline Partner (VAR/HSP)
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    Incredible,

    thank god I saved a VM snapshot of the system directly before installing BES....
    Do you know, if I can use the BES CAL and SRP credentials of the BES 5.0.4 Version with BES 5.0.3?

    Thanx and Regards

  5. #5
    tbovingdon is offline Special Member
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    Lucky I rebuilt mine twice before I snapshot! Yes the srp and license worked for me.

  6. #6
    buttadee is offline Active Member
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    Default Dared to upgrade yet?

    Quote Originally Posted by tbovingdon View Post
    Lucky I rebuilt mine twice before I snapshot! Yes the srp and license worked for me.
    I'm following this with interest, as I am about to install BESX 5.x on a new server and plan to manually cut over our few users from Blackberry Professional Server 4.1.4. I'd normally plan to start with the latest BESX version available, 5.0.4, but this thread makes me wonder if I should start with 5.0.3. Has anyone dared to upgrade to 5.0.4 and have it not wreck your syncing?

    Thanks!

  7. #7
    tbovingdon is offline Special Member
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    afaik do 5.0.3.

  8. #8
    deepblue is offline Partner (VAR/HSP)
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    I would recommend using BES 5.0.3. The 5.0.4 version uses another embedded MS SQL Database that seems to cause problems with ZCB. I could not make ZCB work with BES 5.0.4 while 5.0.3 works like a charme for me...

    Regards
    Thomas

  9. #9
    Brad_C is offline Special Member
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    The more important question is, "Is Zimbra going to fix this?".

    5.0.4 is an important update in that it brings the ability to co-exist with the upcoming version 10 hardware and management platform.

  10. #10
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by Brad_C View Post
    The more important question is, "Is Zimbra going to fix this?".
    Perhaps they will if a bug report has been filed, have you checked (or filed one)?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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