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Thread: Error in OpenMsgStore

  1. #1
    apk is offline Starter Member
    Join Date
    Aug 2012
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    Default Error in OpenMsgStore

    When I create a user on the Blackberry Administration Service, I get these errors in the event log:

    MailStoreExchange::GetFolderRedirectionProperties - Error in OpenMsgStore, result=0x80004005.
    MailStoreExchange::GetUserPrivateFolders - Error in OpenMsgStore, result=0x80004005.
    GetPersonalEmailFoldersForRedirection failed for User id=15
    MailStoreExchange::GetPersonalEmailFoldersForRedirection - GetFolderRedirectionProperties failed.
    The user is created and the handheld can be activated correctly, but the Inbox folder and its subfolders will not be forwarded to the device.

    I tried using MFCMAPI to erase the BlackberryHandheldInfo folder in the given mailbox (as I was instructed in blackberry forums), but I could not do that, MFCMAPI just quits unexpectedly. Any suggestions?

  2. #2
    tbovingdon is offline Special Member
    Join Date
    Oct 2006
    Rep Power


    if you stop the bes controller service and open outlook is the account in there and sync'd correctly? is this a fresh wipe on the blackberry?

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