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Old 05-26-2011, 01:45 PM
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Posts: 105
Unhappy Way to redo the ZCB Outlook MAPI?

Hello, hopefully somebody can give me some pointers:

My MAGT file is riddled with errors, the most pervasive being similar to this:
"[40720] (05/26 00:00:10.187):{0x121C} MAPI call failed. Error ''BlackBerry® Enterprise Server' exited without properly closing your Outlook data file 'C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Outlook\BlackBerryServer9.zdb'. 'BlackBerry® Messaging Agent' must be restarted. If this error message recurs, contact support for 'BlackBerry® Enterprise Server' for assistance.', LowLevelError 0, Component 'Personal Folders', Context 268765441"
None of my 5 users are getting messages, etc. from the Zimbra server.

Is there something to try? Is there any way to restore a clean MAPI set up without wiping and re-activating each BlackBerry? Do I need to rebuild my BES?

Thank you,
Chris @ Purohit

(FYI: The version of the ZCB is from September 2010 and matches Zimbra 6.0.8_GA_2661, and the BES is 4.1.4 Running on Win Server 2003.)
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