I have an environment with:
1. MS Active Directory running on WS2000
2. BES Express for Exchange running on WS2003 vesion 188.8.131.52
3. Zimbra Version 5.0.18 (Open Source) on debian
I can not activate the Blackberry, I can create users in BES but do not start properly, I am using a GMV Atlas connector but did not work and was cumbersome to configure.
When I try to pair the phone user gives me an error "BlackBerry Administration Servicehas been unable to to retrieve specific attributes of the device that is connected to the computer. "
I much appreciate any support or idea to keep trying
Sorry if the wording is not good, I'm using google to translate from Spanish (my language) into English.