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Thread: Blackberry Professional - Couple of Sync issues

  1. #1
    knabe is offline Trained Alumni
    Join Date
    Oct 2007
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    Default Blackberry Professional - Couple of Sync issues

    I have noticed that reoccurring events that I delete one of on my blackberry is not syncing back to Zimbra. Normal events delete fine. Also when I read an email in Zimbra, it is taking up to 15-20 minutes to show as read on the blackberry. Even if several new email/calendar items come in and are synced to the blackberry instantly. Just the read status is slow. Does anyone have any insight on those issues?

  2. #2
    eugener is offline Zimbra Employee
    Join Date
    Dec 2008
    Rep Power


    >read status is slow.

    This behavior was implemented in accordance with BES design. This is not zimbra specific and can be found in all implementations including Exchange, Domino and Groupwise. Sync timing for read/unread, deletes, moves and other secondary items is not immediate. As a workaround, please use 'Menu button -> Reconcile Now'. Also see more articles below:

    Unread marks syncronisation. - BlackBerry Forums
    Reconcile BB with Exchange - : Your Number One BlackBerry Community
    how fast unread/read marks reconcile for Domino BES users? - : Your Number One BlackBerry Community
    LinkedIn | Blackberry setup...??!! | LinkedIn Answers
    Unread marks syncronisation. - BlackBerry Forums

    >delete one of on my blackberry is not syncing back to Zimbra

    I also opened the bug 41075 (Bug 41075 – Deletion of instance of appointment with reccurence on BB device does not replicate to zimbra server) to investigate deletion of instance of appointment. Behavior that we have might be also per design, please copy yourself on the bug to get update.

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